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Paradies Lagardère

Store Ops Assistant General Manager - Phoenix International Airport Retail, Paradies Lagardere

tempe, AZ

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Job description

The ideal candidate will have retail/sales experience and a desire to join an exciting, energetic and trend setting airport concessionaire. This role drives the company’s key performance metrics by delivering an exceptional customer store experience through the associates they manage.

Job Summary

Motivate team through our company’s vision and direction to encompass our core values

Communicate clear expectations and hold location team accountable to achieve all brand, performance and behavior standards

Lead and inspire a great customer service culture by recognizing and rewarding

Build relationships with peer and upper management

Recruit, hire, develop and retain top sales talent for the stores to include excellent staffing levels

Train and continuously develop teams

Provide consistent performance feedback

Recognize performance issues in a timely manner and partner with General Manager and Regional HR Manager to develop action plans for resolution

Ensure that all visual directives are executed seamlessly

Direct and execute strategic merchandising to maximize sales and presentation standards

Partner in the location’s execution of all merchandise processing and flow to the floor in conjunction with exceptional stockroom/warehouse standards

Partner with General Manager and District Manager/Regional Director to execute the location business plan that drive results and maximize business opportunities

Achieve predetermined financial budgets to include payroll containment

Drive the company’s brand loyalty through demonstrating sales leadership, coaching and connecting with the customer experience

Achieve location shrink goals while maintaining all operational standards to secure the assets of the location

Strong analytical, prioritizing, interpersonal, problem-solving & planning skills

Other Knowledge, Skills, Abilities Or Certifications

Ability to work flexible shifts in a 7/365-day team oriented environment; occasional travel as business dictates

Exceptional customer service skills and an ability to communicate effectively using the English language

Self-starter able to prioritize numerous tasks and adapt to unexpected situations simultaneously

Proficiency required in reading, writing, mathematics, cash handling/ reporting

Proficiency required in Microsoft Office

Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable

Department of Transportation requirements

Standing for long periods of time and the ability to work in environments with varying temperatures

Ability to lift a minimum of 40 lbs., perform essential job functions such as standing for extended periods, bending, reaching, climbing a ladder, and walking long distances

Paradise Lagardere is an equal opportunity employer. For additional information, please visit

#J-18808-Ljbffr

Worksite address

tempe, AZ, 85285, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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