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Job description
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15‑years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.
Responsibilities
Promote and sell KnowBe4’s range of products and services.
Build and maintain a pipeline of potential customers by developing and managing relationships with prospects.
Build and maintain a pipeline of potential cross‑sale, add‑on and upgrade opportunities by developing and managing relationships with your assigned customer accounts.
Identify key decision makers and develop meaningful relationships that add value and drive future account growth.
Articulate the value proposition of KnowBe4’s full suite of products and help the customer understand how it will improve their business’s security awareness training (and security overall).
Achieve or exceed monthly quotas and/or targets.
Be well‑versed in KnowBe4’s product offerings and promote the products and services at trade shows as requested.
Follow up on marketing leads to generate sales opportunities and pipeline.
Act strategically in offering or negotiating discounted pricing, in line with established policies and procedures.
Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy.
Support in the renewal process where there is an opportunity to grow the account.
Work with those Customer Success Managers and Renewal Specialists assigned to your customer accounts to encourage customers’ increasing commitment and use of the KnowBe4 Product Suite.
Partner with KnowBe4 Revenue teams on methods/strategies to achieve increased account penetration of Global accounts.
Global Account Mapping.
Travel to meet on‑site with C‑Levels and other Executives for your assigned accounts.
Minimum Qualifications
Bachelor’s Degree strongly preferred (exceptions may be made for military experience). Degree in any field acceptable, but a plus if Cybersecurity, Computer Science, IT, Business, Marketing.
Proven track record selling to EVP and C‑level (CISOs and Security Teams a plus)
5+ years SaaS sales experience (Cybersecurity preferred but not required)
Experience selling deals $100K - $200K in the Enterprise segment
Experience selling multi‑year deals
International: English and local language proficiency required.
Has demonstrated expertise in value‑based selling methodologies with enterprise accounts
Executive‑level presentation and communication skills
Experience with strategic account planning and management showing measurable account growth
Experience managing and progressing opportunities involving multiple stakeholders
Has a track record of managing and closing complex, multi‑year deals with multiple stakeholders
Experience creating and communicating compelling business cases
Experience with consultative selling approach and value selling methodology
Experience handling technical objections
Skilled in running discovery conversations and managing tailored product demonstrations
Technical aptitude with experience using sales tools
Experience with CRM systems (preferably Salesforce)
Experienced with pipeline management & accurate forecasting
Familiarity with standard concepts, practices and procedures within the IT Security Field
Experience with Salesforce and Gmail
Network or Security Plus preferred
Achievement in demanding extracurricular activities (e.g., debate team captain, entrepreneurial ventures)
Self‑motivated with a growth mindset and continuous learning orientation
Strong competitive spirit balanced with collaborative approach
Demonstrated interest in cybersecurity sales
Consistently positive attitude even in the face of adversity
Quick learner with strong listening skills
Strong written and verbal communication skills, with previous presentation experience
Excellent phone presence and professional demeanor
Time management and organizational skills
Ability to handle rejection and maintain persistence
Stats driven business professional
Motivated, energetic self‑starter
Strong collaborative and teamwork skills
Must be able to work with minimum supervision
General understanding of:
Human Risk Management & challenges faced by IT / InfoSec Teams / Compliance & Board Members
Basic network and email security concepts
SIEM/SOAR platforms
Zero Trust Architecture
Cloud security architecture
Phishing attack vectors
Identity & Access Management
Security orchestration and automation
General understanding of Security Technology Stack:
Enterprise IAM solutions (Okta, Ping, Azure AD)
SIEM platforms (Splunk, QRadar, LogRhythm)
EDR platforms (CrowdStrike, Carbon Black, SentinelOne)
Cloud security (AWS Security Hub, Azure Security Center)
Email security solutions
GRC platforms
Genuine curiosity and strong desire to learn about cybersecurity and technical concepts
Basic computer literacy and comfort with business applications
Ability to quickly grasp and explain basic technical concepts
Ability to translate complex topics into simple terms
Interest in keeping up with current technology and cybersecurity trends
Proven track record of grit and resilience in challenging situations, with high performance under pressure
Collegiate athlete or competitive sports background demonstrating rigorous discipline, teamwork, dedication, and competitive spirit
History of setting and achieving ambitious personal or professional goals
Track record of leadership in team settings
The compensation for this position ranges from $250,000-$270,000 including base, bonuses and commissions. For more details, click here
Benefits
We offer company‑wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high‑tech, and fun work environment. For more details about our benefits in each office location, please visit
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please visit
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.