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Job description
Rootly is seeking a dedicated Customer Success Manager to guide customers through onboarding, configuration, and ongoing adoption of our incident management platform. You will collaborate with the Sales team to craft strategic engagement plans and build relationships with key decision-makers to maximize value and reduce churn.
You will leverage product data to identify at-risk accounts, coordinate with Sales and Support for re-engagement, and develop customer enablement materials including
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Worksite address
san francisco, CA, 94199, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.