This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Serve as a trusted strategic partner to clients, building strong relationships through a deep understanding of their business and customer experience challenges
Develop strategies that integrate messaging, channels, content, and touchpoints into cohesive engagement ecosystems
Translate consumer insights, data, and research into actionable experience, engagement, and communication strategies
Collaborate closely with creative, account, and analytics teams to ensure experiences are insight-driven, feasible, and inspiring
Develop strategic POVs around customer behavior, engagement innovation, and experience design
Lead the development of briefs, frameworks, and strategic deliverables
Facilitate internal brainstorms and client workshops focused on engagement, journeys, and experience optimization
Support new business efforts and pitches
Partner with clients & analytics partners in research initiatives, using findings to inform experience and engagement strategies
Agency
BBDO
Job Function
Strategy and Planning
Job Subfunction
Account Planning and Brand Planning
Responsibilities
Serve as a trusted strategic partner to clients, building strong relationships through a deep understanding of their business and customer experience challenges
Develop strategies that integrate messaging, channels, content, and touchpoints into cohesive engagement ecosystems
Translate consumer insights, data, and research into actionable experience, engagement, and communication strategies
Collaborate closely with creative, account, and analytics teams to ensure experiences are insight-driven, feasible, and inspiring
Develop strategic POVs around customer behavior, engagement innovation, and experience design
Lead the development of briefs, frameworks, and strategic deliverables
Facilitate internal brainstorms and client workshops focused on engagement, journeys, and experience optimization
Support new business efforts and pitches
Partner with clients & analytics partners in research initiatives, using findings to inform experience and engagement strategies
Requirements
Experience connecting insight to action—turning complexity into clear strategic direction
Strong storytelling and presentation skills, with the ability to bring experience strategies to life
Comfortable collaborating across disciplines and leading with influence rather than authority
Confident communicator with presence, clarity, and the ability to build trust with clients and teams
Interest in strategy as it applies to technology-based work, CRM/loyalty-based work, B2B work, government / government-adjacent focused work, retail work
Ability to flex and balance workstreams across multiple clients and projects
$125,000 - $150,000
Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.
Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. We will process your personal data in accordance with our Recruitment Privacy Notice.
Link to Recruitment Privacy Notice:
For US Job Seekers
It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.
#J-18808-Ljbffr
Worksite address
chicago, IL, 60290, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.