About this opportunity
Traylor Bros. lists this Structural Iron Worker opportunity in fort worth, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
KPS Global, LLC is seeking a dedicated and experienced Mgr Field Service to join our team on a full-time, regular basis. As a leader in our field service management team, you will play a crucial role in maintaining the high standards of service and quality that our clients have come to expect. This management position involves overseeing a team of field service technicians, ensuring that all installations, maintenance, and repair work are completed efficiently and to the highest standards. You will be responsible for managing all aspects of field service operations, including scheduling, resource allocation, and customer relations. Your goal will be to optimize service delivery, enhance customer satisfaction, and drive operational excellence. As a Mgr Field Service, you will also be expected to contribute to continuous improvement initiatives, develop and implement service protocols, and ensure compliance with safety regulations. You will work closely with other departments to coordinate efforts and share best practices. This role does not require travel, allowing you to focus on local operations and team management. The position is at-will, offering stability and the opportunity for professional growth within the company. The ideal candidate will have a strong background in field service management, excellent leadership skills, and a commitment to delivering exceptional service. KPS Global, LLC values integrity, teamwork, and innovation, and we are looking for an individual who shares these values and is eager to lead our field service team to success.
Required Skills
Proven leadership and team management abilities
Strong organizational and planning skills
Excellent communication and interpersonal skills
Ability to analyze and solve problems effectively
Knowledge of field service software and technology
Proficiency in project management
Understanding of budgeting and financial management
Commitment to providing high-quality customer service
Familiarity with industry safety standards and regulations
Ability to implement continuous improvement processes
Technical expertise relevant to the company's services
Capacity to work under pressure and meet deadlines
Required Experience
A minimum of 7 to 10 years of experience in field service management
Proven track record of managing a team of field service technicians
Experience in scheduling, resource allocation, and operations management
Demonstrated ability to develop and enforce service protocols
History of improving service delivery and customer satisfaction
Prior experience with safety compliance and regulatory adherence
Background in working with cross-functional teams and departments
Experience in budget management and cost control
Familiarity with the specific industry served by KPS Global, LLC
Previous accountability for team performance and project outcomes
Experience in training and professional development of staff
Strong technical background with the ability to troubleshoot and resolve complex issues
Qualifications:
Proven leadership and team management abilities
Strong organizational and planning skills
Excellent communication and interpersonal skills
Ability to analyze and solve problems effectively
Knowledge of field service software and technology
Proficiency in project management
Understanding of budgeting and financial management
Commitment to providing high-quality customer service
Familiarity with industry safety standards and regulations
Ability to implement continuous improvement processes
Technical expertise relevant to the company's services
Capacity to work under pressure and meet deadlines
Worksite address
fort worth, TX, 76102, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.