About this opportunity
Northland Community and Technical College lists this Student Success Coach/MnSCU Academic Professional 1 opportunity in east grand forks, Minnesota. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The Student Success Coach exists to assist students on the East Grand Forks campus in successfully transitioning to and navigating college by providing comprehensive onboarding, registration assistance, and holistic support services. Reporting to the Director of Academic and Student Success, the Student Success Coach works in both in-person and virtual environments, delivers workshops, facilitates student success programming, and provides individualized coaching to help students overcome barriers, connect with campus resources, and achieve their academic and personal goals. The position is dedicated to promoting student retention, engagement, and completion for all Northland students, with a particular focus on supporting students from at-risk and underserved populations.
Customer Service
Work collaboratively through coordinated support efforts to enhance the student experience and increase persistence and retention
Provide Services to multiple functional areas across the college in support of college-wide initiatives and operations
Educate students in identifying and accessing reputable resources and materials
Perform other duties as assigned to ensure the smooth functioning of the department and maintain the reputation of the organization as a viable business partner
Salary Range:
22.27 - 31.99 USD Hourly
Minimum Qualifications
Two-years of related work experience in Education, Social Work, Public Administration, Human Resources or related field
Proficiency with a variety of word processing, database and web-based applications sufficient to accurately collect data and create reports
The ability to work with minimal supervision and ability to make decisions independently regarding workload, problems or situations
Excellent organizational, planning, and management skills
Demonstrated knowledge and understanding of student development.
Strong interpersonal communication skills (written and oral) in order to communicate effectively with students, employees without supervision or review
Willing to work as part of a team
Preferred Qualification
2-year degree or Baccalaureate Degree in a related field, i.e. Education, Social Work, Public Administration, Human Resources
Experience in higher education
Knowledge of data privacy practices and FERPA
Evidence of commitment to the success of culturally, ethnically, and racially diverse populations of students, staff, and faculty.
Knowledge of public, private, and community social services and resource agencies sufficient to provide referrals to students
In accordance with the Minnesota State’s Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to MinnState’s vehicle use criteria and consent to a Motor Vehicle Records check.
NOTICE: The college regrets that it is unable to offer H-1B sponsorship. The successful candidate under U.S. Citizenship and Immigration Services regulations must be able to accept work in the U.S. by the day employment begins.
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Worksite address
east grand forks, MN, 56721, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.