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Job description
Student Teller - West County (Ellisville, MO)
Classification:
Non-Exempt / Hourly
Job Type:
Part-Time
Location:
Ellisville, MO
Reports To:
Ellisville Location Operations Officer
ABOUT US:
FCB Banks has been family owned and managed for more than three generations. Our original banks opened in New Baden and Albers in 1901 and customers quickly associated FCB with quality service, competitive rates, and personal customer care. These qualities became the pillars of our business when First Collinsville Bank opened in 1990 and we began expanding throughout the area. We streamlined and simplified banking operations and officially changed our name to FCB Banks in 2017. Today we have seventeen locations in sixteen wonderful towns serving customers in Illinois and Missouri. We pride ourselves on being locally owned and operated as well as a valued part of the community. Since 1901 our goal at FCB Banks has always been to provide exceptional service to our valued customers.
JOB SUMMARY:
The Student Teller is an entry-level position designed for high school students interested in gaining professional work experience while learning the fundamentals of retail banking. Under the guidance of location leadership and experienced staff, the Student Teller provides friendly customer service, processes routine financial transactions accurately, and develops a foundational understanding of banking operations. This position emphasizes professionalism, customer service, teamwork, and operational accuracy while building skills for future career opportunities.
ESSENTIAL JOB DUTIES & RESPONSIBILITIES:
Customer Service
Greet customers in a friendly, courteous, and professional manner.
Provide prompt and accurate customer service while creating a positive banking experience.
Answer basic customer questions and refer complex requests to the appropriate employee.
Represent the Bank in a professional manner consistent with the Bank's mission and values.
Teller Responsibilities Process routine teller transactions, including deposits, withdrawals, check cashing, loan payments, and account transfers under established procedures.
Accurately balance cash, verify transactions, and balance an assigned cash drawer.
Maintain transaction records and complete required documentation.
Assist with night depository processing, coin and currency requests, and other routine location duties as assigned.
Follow all cash handling, balancing, and security procedures.
Learning & Development Develop a basic understanding of the Bank's products, services, policies, and procedures.
Learn banking regulations and operational procedures applicable to teller responsibilities.
Participate in required training and demonstrate a willingness to learn new skills.
Observe and learn other location functions to gain exposure to retail banking operations.
General Responsibilities Maintain confidentiality of customer and Bank information.
Follow all Bank policies, procedures, security, standards, and regulatory requirements.
Maintain a clean, organized, and professional work area.
Work cooperatively with location employees and contribute to a positive team environment.
Perform other duties as assigned.
TECHNICAL SKILLS: Basic cash handling and mathematical skills.
Basic computer and keyboard proficiency.
Ability to learn banking software and office technology.
Attention to detail and accuracy.
Strong customer service and communication skills.
Ability to follow written and verbal instructions.
Time management and organizational skills.
QUALIFICATIONS: Must be at least 16 years of age and currently enrolled in high school.
Previous customer service, cashier, volunteer, or extracurricular leadership experience preferred but not required.
Demonstrated dependability, professionalism, and willingness to learn.
Strong communication and interpersonal skills.
Ability to maintain confidentiality and handle sensitive information responsibility.
Ability to maintain a regular work schedule averaging 10-20 hours per week during the school year. Availability may include after-school hours, Saturdays, school breaks, and additional hours during the summer based on business needs and student availability. The Bank recognizes that school and academic commitments come first and will make reasonable efforts to provide scheduling flexibility around those commitments. Students are expected to communicate school, extracurricular, and other scheduling needs in advance and maintain dependable attendance for agreed-upon work schedules.
WORKING CONDITIONS & PHYSICAL DEMANDS: Work is performed in a profession retail banking environment with frequent customer interaction.
Frequent standing, walking, and use of computers, office equipment, and cash handling equipment.
Frequent use of hands for keyboarding, counting cash, and operating office equipment.
Ability to regularly lift, carry, push, or pull up to 25 pounds and, on occasion, up to 50 pounds.
Ability to maintain concentration and accuracy while working in a fast-paced environment.
BENEFITS: $15.00 - $17.00 per hour, eligible for performance-based bonuses and incentives
Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)
Ability to accrue Flexible Leave
401(k) with company match for eligible employees
Health insurance for eligible employees
DISCLAIMER:
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities.
FCB Banks retains the right to change or assign other duties to this position.
Equal access to programs, services and employment opportunities is available to all persons without regard to age, ancestry, citizenship, status, color, physical or mental disability, genetic information, marital status, military status, national origin, race, religion, sex (including pregnancy), sexual orientation, or any other basis protected by federal, state, and/or local law.
In accordance with the Americans with Disabilities Act and/or applicable state and local laws, applicants requiring reasonable accommodations for the application and/or interview process should notify the FCB Human Resources Department. Examples of reasonable accommodations include making a change to the application process; providing written materials in an alternate format such as braille, large print, or audio recording; using a sign language interpreter; using specialized equipment; or modifying testing conditions.
Applicants have rights under Federal Employment Laws
Equal Employment Opportunity Poster
Equal Employment Opportunity Supplement
Family and Medical Leave Act (FMLA)
Employee Polygraph Protection Act
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.