Studio Leader - Healthcare

Job description

The Studio Leader is responsible for the overall performance of the Healthcare Architecture & Design Studio, including team leadership, resource management, project delivery, quality, and financial performance. The Studio Leader drives business growth by supporting pursuits, strengthening client relationships, and ensuring the successful delivery of projects across the Florida region.

The Studio Leader leads and develops Project Leads and their teams, fostering a culture that reflects NELSON’s values and enables Teammates to excel. They are responsible for building talent, providing mentorship and opportunities for growth, and ensuring teams have the support needed to deliver exceptional client service and design outcomes.

Strong background in the Architecture & Design industry, within one or more of the following project types: Hospital and Medical Centers, Medical Specialty Facilities, Physician(s) Offices, Medical Realty Developers is required. Architecture license is preferred.

Attributes to support the NELSON Culture

Go All In. Own the Outcome. We go all in—with urgency, follow-through, and pride in the result.

Be Direct. Be Respectful. Be Authentic. We keep it real—with clarity, candor, and care.

Grow with Purpose. We embrace growth—through learning, coaching, and continuous improvement.

Think Bold. Execute Smart. We think boldly—and pair ambition with discipline.

Make Space for Everyone. We value you—and build a culture where people can thrive and do their best work.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Knowledge and Skills

Knowledge of design, trends, construction methodology, materials application and manufacturer-supplier appropriateness within the Healthcare Sector (Medical)

Possess code knowledge and ensure team has incorporated permitting requirements into the deliverables

Basic knowledge of sustainability, integrated design and LEED, Well, EnergyStar guidelines

Proficiency in Deltek Vision / Vantagepoint

Proficiency in understanding of financial management concepts

Proficiency in MS Office, including Word, Excel and Outlook

Essential Duties and Responsibilities include the following. Other duties may be assigned

Leadership

Organize and prioritize tasks as needed to complete within the identified time frame

Manage expectations of project leads and Teammates, cast a vision for success of the studio

Effectively communicate, both verbally and in writing

Lead by example

Foster a positive studio environment and maintain harmony

Resolve conflict and have difficult conversations with Teammates, peers, upper management and/or clients when necessary

Provide opportunities to utilize individual’s strengths for their professional development as well as team performance

Conduct employee performance evaluations within studio on an annual basis and provide feedback to the Market Leader; recommend salary increases for teammates with Market Leader

Conduct performance evaluations for your direct reports within studio as needed

Advise the Market Leader of project lead performance and team(s) dynamic on a quarterly basis

Set goals with project leads and create opportunities to achieve these goals

Deliver feedback to inspire continuous learning

Develop project leads in core responsibilities for their role

Mentor all Teammates in the execution of their responsibilities

Provide studio performance feedback to Market Leader and Practice Leaders

Mentor project leads on written and oral communication, presentation skills, time management, and prioritizing their team’s workload

Develop network to support the recruiting efforts for the firm

Embrace specific steps to create, develop and promote a diverse workforce and to promote an inclusive environment

Resource Management

Meet weekly with the project leads to ensure all work is progressing as scheduled. Provide direction to project leads to resolve issues that are project related or between Teammates

Assist project leads in rebalancing workload between teams if necessary; final authority over delegation of client/account assignments and/or project assignments

Evaluate teams’ skills and provide staffing recommendations to Market Leader or Practice Area Leader

Participate in the staffing process; assist with seeking new talent and conduct interview with Market Leader

Ensure internal reporting is completed in Deltek Vision / Vantagepoint on time. (i.e. time sheet approvals, project planning and pipeline projections as applicable)

Manage studio utilization to meet targets and ensure a balanced workload

Be knowledgeable about projects within the teams

Coordinate with Market Leader and Practice Area Leader when staffing decisions affect both parties’ initiatives

Technical

Ensure project leads within studio are following NELSON protocol for QA/QC; provide QA/QC support as necessary

Guide project leads in utilizing all NELSON resources within their office, within the team/account, and across the network to deliver quality technical and/or creative design

Support the initiative of the local/regional Technical Leader; share experiences within the studio to inform best practices that will benefit the firm

Prioritize and effectively meet deadlines, delegate tasks and provide high quality service to clients

Project Delivery

Prepare project budgets and mentor/support Teammates to follow them; teach Teammates to prepare them on their own

Prepare proposals, define scope and estimate fees that are easy to understand and ensure profitability

Financial Management

Review financial reports and utilize the data for evaluating positive performance and identify areas for improvement

Provide budget/proposal support including additional services and reallocations to manage project profitability

Review project budgets and coordinate regarding fees with peers to ensure profitability as well as consistency across studio and/or practice area

Enforce project planning and tracking by project leads and PMs in their usage of Deltek Vision/Vantagepoint.

Review monthly project plan updates to ensure project plans are current and on track

Ensure billings are current and completed by project leads and PMs within time frame.

Assist in collecting AR and elevate issues with client which may delay payment to the Market Leader, or Practice Leader

Mentor Teammates on understanding the fundamentals of timesheet entries, project budgets, and the invoicing process

Ensure Team Leaders are managing their Teammate’s timesheets, utilization and billable percentage targets

Coordinate with Market Leader and Practice Leaders to forecast revenue annually and direct project leads to ensure projections are on track; correct course as needed to ensure revenue projections are met

Be actively engaged and proactive in monitoring revenue for Clients and/or accounts within local office as well as national teammates if applicable

Coordinate with peer Studio Leaders regarding client or practice specific revenue trends

Client Service

Participate in professional organizations and events to increase firm’s profile; strive for a leadership role such as Committee chair assignments/board level positions for industry and commercial real estate organizations

Maintain relationships with existing clients and build relationships with new clients, including specific service delivery partner relationships and ability to “salvage” troubled Clients, accounts, and/or projects if needed

Attend client meetings and KPI (Key Performance Indicators) reviews with Market Leader or Practice Leaders as requested

Keep a pulse on client satisfaction; maintain solid relationships with clients and solicit feedback on performance regularly

Education / Experience

Bachelor’s degree in Interior Design or Architecture from an accredited University

15+ years of experience working in the field of Interior Design and/or Architecture; or equivalent in appropriate education and experience

Experience as a Team Director, Account Manager, and/or Project Manager required

Strong background in the Architecture & Design industry, within one or more of the following project types: Hospital and Medical Centers, Medical Specialty Facilities, Physician(s) Offices, Medical Realty Developers

Architecture license preferred

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National salary range: $120,000-$175,000. Additional compensation includes bonuses and benefits (compensation factors are based upon years of relevant experience, qualifications/licensure, education, and location.) Bonuses can include but are not limited to: Long Term Incentive Plan, Short Term Incentive Plan, Profit Sharing

Benefits of NELSON: (additional benefit details can be found at:nelsonworldwide.com/careers)

401(K) plan with company match

Full health benefits including medical, dental, and vision

Wellness program with rewards for healthy activities

Pet Insurance

Opportunities for career advancement

Paid time off and holiday pay

Paid parental leave

Flexible working schedules and work from home options based on client’s needs

Professional Development including discretionary support and reimbursement for registrations, certifications, and membership to a professional organization

NELSON and its related affiliates are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law.

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Worksite address

tampa, FL, 33646, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.