About this opportunity
San Bernardino Community College lists this Substitute Student Services Coordinator opportunity in yucaipa, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Title
Coordinates a variety of student success services, initiatives and programs to fully implement core matriculation services on campus.
Supervision Received and Exercised
Receives limited direction from appropriate supervisor; refers only unusual decisions to supervisor. May provide technical and functional direction to assigned student workers.
Representative Duties
The following duties are typical for this classification
Coordinates an array of student success services that provide a pathway to degree/certificate completion and retention which includes, but not limited to, coordinating new student orientation, assessment, outreach, coordinates retention of current and prospective students, and follows up with students who are on probation.
Coordinates student success services to prospective, new and continuing students in specialty fields, such as assessment, career and/or educational planning, registration, financial aid and scholarships, Extended Opportunities and Services (EOP&S), foster youth services, veterans, and/or other areas within student services.
Assists students in determining program eligibility and obtaining information required to develop student educational, financial and career plans.
Processes applications and forms according to established procedures; request transcripts, records and other information needed to determine status of applications and forms. Adhere to the requirements of FERPA as it applies to student records.
Analyzes student data and certify eligibility for program participation as required; interpret, apply and explain complex rules, regulations, requirements and restrictions.
Coordinates student and MIS data collection to assist students with scheduling participation in student success programs.
Facilitates and interprets assessment tests and assessment instruments; analyze alternative courses of action and assists students in developing appropriate plans.
Communicates with academic/career counselors, student service personnel, business leaders, social service agencies, community resources, educational institutions and others to coordinate outreach activities, workshops, and/or exchange information and refer students for further assistance.
Maintains current knowledge of a variety of complex regulations, requirements and policies related to assigned specialty area.
Prepares and maintain records, reports, lists and files related to assigned function.
Develops forms, spreadsheets, databases, handbooks, manuals and other written materials to support student access and support services.
Collaborates with classified staff and student workers in other departments to provide referrals or assistance to students or prospective students with various processes and activities.
Coordinates and/or attends activities and events on or off campus as a representative of the college in relation to its student success initiatives.
Performs other duties related to the primary job duties.
Core Competencies
Analyzing and Interpreting Data
Apply sorting, coding and categorizing rules
Analyze data
Read reports
Draw meaning and conclusions from quantitative and/or qualitative data
Customer Focus
Attending to the needs and expectations of customer
Seeks information about the immediate and longer term needs of the customer
Anticipates what the customer may want or expect in a product or service
Works across organizational boundaries to meet customer needs **
Reading Comprehension
Understanding and using written information
Knows the meaning of printed words; comprehend the literal meaning of text
Make interpretations, applications, deductions, inferences, extrapolations from written information **
Professional and Technical Expertise
Applying technical subject matter to the job **
Knows the rudimentary concepts of performing the essential technical operations
Critical Thinking
Analytically and logically evaluates information to resolve problems
Follow guide, SOP or other step by step procedures for locating the source of a problem and fixing it
May detect ambiguous, incomplete, or conflicting information or instructions**
Attention to Detail
Focusing on the details of work content
Shows care and thoroughness in adhering to process and procedures that assure quality
Applies knowledge and skill in recognizing and evaluating details of work**
Applies skilled final touches on products
Using Technology
Working with electronic hardware and software applications
Using basic features and functions of software and hardware
Experiments and finds novel uses for standard features and functions **
Adds, improves, modifies, or develops features and functionality**
Team Work/Involving Others
Collaborating with others to achieve shared goals
Engages others for suggestions and ideas
Writing
Communicating effectively in writing
Using correct writing mechanics including spelling, vocabulary, grammar, syntax, punctuation, capitalization, sentence structure
Logically orders and structures ideas and progression of thought
Adaptability
Responding positively to change and modifying behavior as the situation requires**
Accept and adjust to changes and the unfamiliar
Innovation
Imagining and devising new and better ways of doing things**
Fix what is broken; find solutions and fixes with resources at hand
Finds new approaches to performing familiar tasks
Create and invent new ideas; envision the unexpected, unexplored, untried**
Listening
Comprehend and verbal instructions and orally presented information
Recalls or retrieves key points in a conversation
Listen actively by rephrasing others' input cogently and accurately**
Legal and Regulatory Navigation
Understanding, interpreting, and ensuring compliance with laws and regulations
Locates, understands, or provides factual regulator information**
Works within the bounds and limits of what is permissible
Professional Integrity and Ethics
Follows a clear-cut set of rules
Understands practical necessity of rules and ethical guidelines
Shows consistency in behavior and judgement over a long term and varied situations
Valuing Diversity
Shows acceptance of individual differences
Welcomes input and inclusion of others who may be different from oneself
Shows understanding and empathy for the challenges of groups seeking inclusion or dealing with perceived discrimination
Qualifications
Education/Training: A Bachelor's degree in Business, Management, Social Sciences or Human Services from an accredited college or university.
Required Experience : Three (3) years of increasingly responsible experience in student services or related field.
Equivalency Provision: In the absence of a Bachelor's degree in Business, Management, Social Sciences or Human Services from an accredited college or university, an Associate's degree in Business, Management, Social Sciences or Human Services from an accredited college or university and five (5) years of increasingly responsible experience in student services or related field is qualifying.
Physical Demands and Working Environment
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment : Work is performed primarily in a standard office
Worksite address
yucaipa, CA, 92399, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.