Sumter-General Manager

Job description

Location 127 Broad Street,Sumter, SC, 29150,United States

Base Pay $25.00 - $27.00 / Hour

Employee Type Full-Time Non-Exempt

DescriptionSummary:

To deliver consistent, high-quality patient and customer experience in a fast-paced environmentencompassing retail, lab, and optometric services in order to support the key results of the organization. General Managers meet operational goals by ensuring the following responsibilities are implemented consistently, with an underlying commitment to the organization’s values, the patients and customers, office staff, and excellence in execution.

This position is responsible for:

Fostering an office environment that is focused on consistently delivering exceptional patient/customer service

Daily direct over-site of personnel and operations of the office, assigning specific tasks, duties, and schedules

Keeping office staff up to date on required skills-based, policy, and procedure training

Implementation of organization selling strategies

Partnering with Marketing Manager to generate daily, weekly, monthly reports pertaining to sales, insurance, payroll, and staff

Daily bank deposits and sending previous day’s close totals to the Accounting Team

Ensuring staff benchmark performance meets or exceeds office goals

Scheduling staff in accordance with payroll guidelines set by the Market Manager or upper managementPrimary point of contact for weekly payroll accuracy of the office staff

Technical Skills and Competencies:

Excellent verbal and written communication skills

Strong leadership, management, and team-building skills

Strong analytical and computer skills

Sound judgment, problem-solving and decision making

Organizational skills

Ability to perform all aspects in regard to optical prescriptions, measurements, product

knowledge, adjustments, repairs, troubleshooting patient concerns, verify accuracy of orders

Comprehension of vision and medical insurance

Organizational and Compliance Duties:

Support implementation of new technology and equipment

Schedule meetings with staff to ensure the organization’s policies and procedures are being communicated and adhered to

Maintain compliance with the organization’s confidentiality policy in accordance to the Health Insurance Portability and Accountability Act (HIPAA)

Monitor processes to ensure compliance with the organization’s policies and guidelines

Inventory management: optical frames, lab, office supplies

Maintaining and creating a safe, clean, organized and inviting environment for both patients/customers and staff by either assigned or assumed responsibilities

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Worksite address

sumter, SC, 29153, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.