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NeoGenomics Laboratories

Supervisor, Billing Reimbursement

Remote — United States (see country and timezone requirements)

Check who can apply and the requirements below before continuing.

Job description

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.

We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with avarietyHMO and PPO options. We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have highly engaged employee resource groups. Come join the Neo team and be part of our amazing World Class Culture!

NeoGenomicshas an opening for aBilling Reimbursement Supervisor,operatingfully remotelywho wants to continue to learnin order toallow our company to grow.

Schedule:Monday to Friday8:30am to5:00pm

Now that you know what we're looking for in talent, let us tell you why you'd want to work atNeoGenomics:

As an employer, we promise to provide you with a purpose driven mission in which youhave the opportunity tosave lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.

Position Summary:

The Billing Reimbursement Supervisor is responsible for the supervision of assigned billing team andtheassociatedrevenueandreceivablefunctions.Keydutiesincludesupervisingtheassigned billing team, supporting accurate, timely completion of all billing related functions, collections, and accounts receivable for the team, developing and maintaining written departmental procedures, and enforcing adherence to department and organizational policies and internalcontrols.

Core Responsibilities:

Superviseassignedbillingteamensuringday-to-dayoperationsrunefficientlyandeffectively

Createsandenforcesworkstandards,qualitymeasuresandprocessimprovements, consistent with the organization's goals and objectives

Managesworkflowtomeetdaily,weeklyandmonthlydeadlines

Coach,mentoranddevelopallteammembers

Conductsregularlyscheduledteammeetings,communicatingteamgoalsandobjectives

Supportmaximumreimbursementthroughefficientbillingandcollectionsoperationsandeffective accounts receivable management for team

CreatesandmaintainsproductivityreportsforstaffandManagertomaximizeutilizationof staff resources and for recognition of high performers based on department productionstandards

Encouragesandfacilitatescontinuouslearninganddevelopmentforselfandothers

Managesworkscheduleefficiently,completingtasksandassignmentsontime

DemonstratesIntegrity,Compassion,Accountability,RespectandExcellencevaluesindaily work and interactions

Ensuresagedreceivablesareproactivelyanddiligentlyinvestigatedandresolved

Communicateseffectivelywithothers,respectsdiverseopinionsandstyles,and acknowledges the assistance and contributions of others

Ensuresthatclaimsarefolloweduponatimelybasisandareaccurateandcomplete

Workswithcollectionstaff,commercialinsurance,Medicare,Medicaid,andHMO’stocollect all balances that are due

Managesactionsrelatedtodelinquentaccountsandminimizeswrite-offs

Assistswithdevelopingoperationalandvolumemetricsandanalyzesthemonamonthly basis.ReviewsreceivablesagingandtakesactionstodrivedownDaysSalesOutstanding(DSO’s)

WorkswiththeFinanceDepartmentatmonth-endandhelpstoanalyzeandunderstandtrends

CommunicatesimmediatelytotheBillingReimbursementManagerandDirectorofBilling Reimbursement regarding any compliance related problems or unresolved processes

Performanceappraisals,documentingdeficiencies,developingplansforimprovementand counseling employees

Works with the Billing Reimbursement Manager to develop department objectives and performancegoals;assistswithmonitoringworkperformancetodeterminestaffresources utilization; assists with reviewing monthly work statistics; assists with establishing work performance standards and adjusts staffing levels as needed

Ensures that billing and patient accounts record systems are maintained in accordance with generallyacceptedaccountingprinciplesandincompliancewithstate,federal,andcompanyregulations

AdditionalResponsibilities(maybeassigned

Experience, Education and Qualifications:

5+yearspriorMedicalBilling/RevenueCycleexperience,withlaboratorybillingpreferred

High School, Associates Preferred

KnowledgeofBusinessprocesses,accountingprinciples,billingpractices,medicalterms,CPT and ICD9 coding

AbilitytointeractwithITandthelaboratorydepartmentstodriveimprovements

Creativeproblemsolvingandanalyticalskills

Provenabilitytodriveresolutionofbillingissueswithcustomers

Understandingofinternalcontrols&cashmanagement

ExperienceworkingwithCommercialInsurance,Medicare,MedicaidandHMO’s

Abilitytomakesounddecisionsunderstressfulsituations

Demonstratedsuccessinleadingteammemberstoreachgoalsandobjectives

GoodcomputerskillsincludingworkingknowledgeofMSOfficeandmedicalbillingsoftware. (experience withTelcor/XIFIN a plus)

Strongorganizationalskillsandattentiontodetail

Abilitytoworkindependentlyandwithinateamenvironment

Mustbeabletoworkinafastpaced,multi-taskingenvironmentandmaintainproduction and quality standards

Originally posted on Himalayas

Who can apply

Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.

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