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Deborah’s Place

Supervisor Community Based Case Manager

chicago, IL

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About this opportunity

Deborah’s Place lists this Supervisor Community Based Case Manager opportunity in chicago, Illinois. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Position Summary

nThis position is responsible for management and administration of day to day operations of the community based services program including: management and support of case management services; management of record keeping and data quality, supervision of assigned staff and interns, and compliance with all agency and funder requirements.

nEssential Duties and Responsibilities

n Case Management Oversight and Supervision

nnAssist in landlord mediation when issues arise between tenants and landlords

nAssist case managers with challenging cases, accompanying staff to home visits as needed

nOversee the Community Based Services staffing schedule and ensure coverage during absences

nProvide crisis intervention in mental health and/or medical emergencies

nWork with case managers to ensure goal achievement in the areas of housing, income and health

nMonitor program outcomes and ensure continuous quality improvement

nEngage in and provide clinical supervision in both group and individual formats

nWork with tenants to address issues in order to prevent eviction

nManage and distribute petty cash, transit cards, and other resources for case managers

nWith other Community Based Housing Lead Case Manager, host team meetings to ensure communication and staff development opportunities for community-based case managers

nCreate systems and documents to improve compliance and time management for staff

nn n Record Keeping and Data Quality

nnRegularly review files to ensure timeliness and accuracy

nWork collaboratively with the Program Data Manager to ensure data quality

nComply with HUD guidelines and participate in monitoring/site visits with HUD, the CoC, the Center for Housing and Health and other parties as need

n nnQualifications and Requirements

nEducation: Bachelor's Degree in Social Work or related field. Master degree preferred.

nLicensure and/or Certification: Professional Licensure in the State of Illinois (LSW, LCSW, LCPC) or equivalent preferred.

nnJob Experience: Minimum 2 years of case management or social service experience. Minimum 2 years of supervisory experience.

nnSpecial Knowledge & Skills: Knowledge of issues surrounding homelessness, mental illness and substance use; proficiency in Microsoft office software, effective oral and written communication skills, good organizational skills, conflict management and crisis intervention skills; demonstrate clear and professional boundaries; act in a professional manner; Valid Illinois driver's license, proof of insurance and own transportation required.

nDeborah's Place is an equal opportunity employer. We strongly encourage and seek applications from women, people of color, immigrant, bilingual, and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities.

Worksite address

chicago, IL, 60290, US

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