About this opportunity
Zadig&Voltaire lists this Supervisor opportunity in new york city, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
About the Company
Founded in 1997 by Thierry Gillier, Zadig&Voltaire is a French contemporary designer brand known for redefining luxury with a bold, modern perspective offering fashion for both women and men. Rooted in freedom and creative audacity, the brand draws inspiration from contemporary art, rock & roll, a Parisian spirit, and self-empowerment, values that inform everything we do, from design to the way we collaborate, innovate, and grow our teams. The spirit of the brand is eternally youthful, encouraging its community to embrace individuality and self-expression while practicing self-love, taking bold steps, and living on their own terms. Zadig&Voltaire is dedicated to nurturing the talents of tomorrow and supporting the development of its employees' skills across all the countries where the brand is present. True to its founders’ vision, the company is guided by an artistic and entrepreneurial mindset where employees are encouraged to be agile and proactive within a fast-growing global brand. Zadig&Voltaire fully embraces the complex challenges of the 21st century by actively engaging in its global sustainability program VoltAIRe. As an evolving global brand, Zadig & Voltaire is looking for talented people to get involved. Zadig & Voltaire is an equal opportunity employer.
About the Role
As a Sales Supervisor at Zadig & Voltaire's Madison Ave Flagship Boutique, you will play a pivotal role in driving store performance and fostering a culture of excellence. You support the General Manager (GM) and Assistant General Manager (AGM) in achieving sales goals and operational standards. In their absence, you serve as the store lead, ensuring seamless execution of daily tasks, exceptional customer service, and team development.
Responsibilities
Lead your team to meet and exceed store sales targets as directed by the GM/AGM
Maintain a strong floor presence to maximize selling opportunities
Ensure a consistent positive and rewarding client experience
Deliver personalized customer service in line with brand values and standards
Support key business initiatives and product launches
Drive clientele development through customer data collection and relationship-building
Leverage marketing tools to engage clients and boost sales
Utilize CRM technology to enhance client journey and experience
Stay informed and passionate about the luxury fashion industry and market trends
Ensure the store is clean, organized, and welcoming to customers
Maintain visual standards and ensure compliance with all company policies
Website
Note: This list of responsibilities is not exhaustive. Additional duties may be assigned as needed to support business operations and team success.
Qualifications
High School Diploma required; Associate or Bachelor’s degree preferred
Minimum of 2 years retail sales and customer service experience
Minimum 1 year of experience as a Sales Supervisor
Required Skills
Proven success in customer/clientele sales and meeting performance goals
Commitment to delivering exceptional customer service and exceeding expectations
Experience in team management, training, and performance techniques
Ability to manage priorities, multitask, and maintain attention to detail
Strong verbal and written communication and interpersonal skills
Familiarity with retail POS systems, (Y2) Microsoft Office, and Google Docs
Comfortable using technology to support sales and enhance customer service
Preferred Skills
Passion for the contemporary / luxury fashion
Positive, proactive, and collaborative mindset
Flexible, responsible, and self-motivated
Equal Opportunity Statement
Zadig & Voltaire is an equal opportunity employer committed to diversity and inclusivity.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.