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Franciscan Ministries

Supervisor of Shelter Operations - St. Jude House

crown point, IN

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Job description

Overview

Position Summary

In this role, you will be responsible for overseeing the daily operations of the domestic violence shelter, ensuring a safe, supportive, and well-maintained environment for residents. This role involves supervising associates at the shelter, coordinating services, and implementing policies and procedures to support the shelter’s mission. This position is primarily full-time evenings.

Essential Functions, Key Duties, & Responsibilities

Supervise and train shelter associates, including scheduling, performance evaluations, and professional development.

Ensure the shelter operates smoothly and efficiently, maintaining high standards of safety, cleanliness, and organization.

Oversee the intake process, ensure residents receive appropriate services, and address any issues or concerns that arise.

Develop and enforce shelter policies and procedures, ensuring compliance with legal and regulatory requirements.

Respond to emergencies and crises, providing leadership and support to staff and residents.

Maintain accurate records and prepare reports on shelter operations, resident services, and staff performance.

Perform other duties as assigned.

Comply with all policies and procedures and any updates.

Position Requirements

Education : High School Diploma/GED required; Bachelor’s degree in social work, psychology, or related field preferred

Licenses/Certifications: N/A

Experience : 3+ years of leadership experience in a shelter or similar environment and knowledge of domestic violence issues and trauma-informed care practices

Skills & Abilities:

Superb communication skills

Ability to handle crises and make sound decisions under pressure

Excellent organization skills

Min

USD $20.00/Hr.

Max

USD $21.00/Hr.

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Worksite address

crown point, IN, 46307, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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