This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Job Title: Supervisor Operations - Cold Food
Job Location: Des Plaines-USA-60016
Work Location Type: On-Site
Salary Range: $59,796.82 - 74,746.03
About us
Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights.
Role Purpose Statement
Responsible for overseeing cold food production operations in a high-volume airline catering environment, ensuring all meals are prepared, assembled, and delivered on schedule to support more than 180 flights daily. Manages production teams by assigning tasks, monitoring performance, and holding team members accountable for meeting quality, safety, and productivity standards.
Demonstrates strong time management skills and a thorough understanding of airline catering requirements, recognizing that on-time food production is critical to preventing flight delays. Regularly walks the production floor to observe workflow, address operational challenges, ensure compliance with procedures, and maintain efficient production processes. A driven and results-oriented leader with proven supervisory experience, focused on team performance, operational excellence, and customer satisfaction.
Main Accountabilities
Supervisor Responsibility
Responsible for supervising the Cold Food Department and working closely with other department leaders
Ensure that the area of responsibility is properly organized, staffed and directed and that all delivery times are being met timely
Conduct daily work group meetings
Maintains all financial goals related to material, productivity, overtime, and labor goals
Ensure compliance with all government regulatory agencies standards (example: Food and Drug Administration (FDA), United Stated Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.)
Document and follow up on all department processes in order to implement improvements
Other duties as deemed necessary
Key Competencies
Airline Catering Operations
Team Supervision & Leadership
Employee Accountability
Production Planning & Coordination
Time Management
Quality & Food Safety Compliance
Performance Monitoring
Workflow Optimization
Meeting Critical Flight Deadlines
High-Volume Production Environment
Continuous Floor Presence & Observation
Problem Solving & Decision Making
Knowledge, Skills and Experience
Associates/Bachelor’s degree or equivalent experience
In addition, one to three years of supervisory experience in a food production and restaurant or catering environment or equivalent experience
Food handling and food safety knowledge experience
Must have strong and effective leadership and communication skills and the ability to successfully manage a staff of 20+ hourly employees
Candidate must be comfortable with all levels of employees and have the ability to drive positive program change.
Ability to give negative and positive feedback to employees on a daily basis
Working knowledge of OSHA, Good Manufacturing Practice (GMP), FDA, USDA and EPA regulations
Excellent verbal, written and organizational skills required along with the ability to multi-task
Good knowledge of Microsoft Office and Windows-based computer applications
SkyChefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
Worksite address
des plaines, IL, 60016, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.