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Fidelity National Information Services

Supervisor, Production Operations

canton, MA

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About this opportunity

Fidelity National Information Services lists this Supervisor, Production Operations opportunity in canton, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.

Job description

FIS Job OpportunityAt FIS, our technology and our people are always moving forward. While we advance the way the world pays, banks and invests, our teams also grow their own careers. We believe in building inclusive teams where everyone's views count. Together, our collective diversity, skills and talents empower us to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to see how far we can grow together, we have one question: Are you FIS?About the RoleProcessing customer payments and exceptions in a timely and accurate manner to customer accountsWhat You Will Be DoingPrepares customer payments for processing.Coordinates set-up and maintenance activities for the remittance processor and related equipment.Performs research and adjustment activities.Processes exception items.Maintains inventory of remittance processing supplies.Prepares outgoing collection notices for negotiable instruments, e.g., bonds, food stamps, foreign items.Other related duties assigned as needed.Schedule: Monday-Friday. 8 hour shiftLocation: Fully on-site. 10 Dan Road Canton, MA 02021**Must have**Must be proficient in all MS Office applicationsMust have experience analyzing various data to identify trendsWhat You Will NeedHigh school diploma or GED; 5 years of experience in banking, lockbox5 years of experience in supervisor/managementCapacity to lift or move up to 30 poundsConsiderable knowledge of remittance processingProficient written and oral communication skills in dealing with employees or external customers/clientsKnowledge of the practices, procedures and problem-solving techniques required to verify and distribute computer outputKnowledge of the practices, procedures and problem-solving techniques required to process client transactions and produce output through computer operationsKnowledge of the practices, procedures and problem-solving techniques involved in item processingKnowledge of client specifications for remittance processingKnowledge of off-line and peripheral equipment operation and maintenanceProficiency to assemble, organize and sequence workKnowledge to identify errors in calculations and balancesWhat We Offer YouOpportunities to innovate in fintechInclusive and diverse team atmosphereProfessional and personal developmentResources to contribute to your communityCompetitive salary and benefits

Worksite address

canton, MA, 02021, US

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