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Department of Health and Human Services

Supervisory Administrative Officer

philadelphia, PA

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Job description

Supervisory Administrative Officer

As a Supervisory Administrative Officer, you will:

Serve as the Division's principal official for managing its administrative and legal support workforce and coordinating support operations.

Direct and manage administrative and legal support operations for a division of more than 200 attorneys and staff, ensuring services are organized, responsive, and aligned with Division priorities.

Supervise approximately 20 paralegals, operations specialists, and support staff, assigning work, balancing workloads, evaluating performance, coaching employees, and addressing conduct or performance issues.

Oversee intake, tracking, routing, and assignment of thousands of legal matters and requests annually, ensuring work is promptly and accurately directed to appropriate attorneys, managers, or teams.

Evaluate administrative workflows and implements improvements through standardization, technology, automation, consolidation, and reassignment of responsibilities to improve operational effectiveness.

Lead administrative onboarding of attorneys and staff by coordinating systems access, credentials, equipment, workspace, records, orientation requirements, and other resources needed to begin work.

Assess staffing and developmental needs, supports recruitment and selection activities, facilitates cross-training, and advise leadership on workforce composition and utilization.

Advise Division leadership on staffing, administrative operations, resource needs, and organizational priorities and represent the Division on administrative matters with Department-level offices.

Worksite address

philadelphia, PA, 19117, US

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Last received from source 2026-10-11View job