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US Department of War

Supervisory Dispatching Technician

fort stewart, GA

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About this opportunity

US Department of War lists this Supervisory Dispatching Technician opportunity in fort stewart, Georgia. Review the employer’s description below for duties, qualifications and application requirements.

Job description

DutiesHelpPerform caller interrogation to determine type of response to dispatch police, fire, and EMS personnel and equipment as needed.Maintain constant communication with incident commanders and first responders, while documenting critical information like vehicle status, road closures, and system outages for senior officials.Operate as a central point for relaying emergency information to other jurisdictions, managing mutual aid requests, and notifying officials of changing conditions affecting operations.Responsible for identifying problem areas with subordinates and initiating appropriate action to effectively eliminate the problem(s).Draft critical documents for day-to-day operations, including Standard Operating Procedures (SOPs) and Memorandums of Understanding (MOUs).Provide information and expert advice to the Supervisor Dispatch Tech and other leaders regarding best business practices and operational improvements.Plan, schedule, supervise, train and evaluate the performance of subordinate team members.Set employee standards for performance and prepare performance evaluations.Identify developmental and training needs for subordinates, provide coaching and counseling, and effect minor disciplinary measures when necessary to maintain standards.Monitor and process workflows to detect and resolve problems with CAD hardware, software, telephone equipment, and other programs that operators cannot solve.Make recommendations concerning the maintenance or replacement of equipment to ensure the dispatch center remains technologically current and effective.Assist software technicians in testing new applications and maintains personal proficiency for all communication and data processing equipment.

Worksite address

fort stewart, GA, 31314, US

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