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Job description
Front Line Manager Duties
As a Front Line Manager you will:
Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
Give advice, counsel or instruction to employees on work and administrative matters.
Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
Identify developmental and training needs of employees, providing or arranging for needed development and training.
Initiate ways to improve production, work processes and/or to increase the quality of the work directed.
The following are the job specific duties of this position. You will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
Oversees and evaluates subordinate performance to ensure established standards are consistently met, addressing performance issues promptly while also recommending recognition for exceptional work. Provides clear guidance on both operational and administrative matters, manages conduct concerns, and takes appropriate disciplinary actions when necessary. Actively participates in establishing performance standards and supports employee growth by identifying training and development needs and coordinating suitable opportunities.
Monitors personnel actions to ensure timeliness and compliance, including career ladder promotions, within-grade increases, and performance improvement plans, helping maintain effective workforce management and accountability.
Coordinates with Labor Relations, TIGTA, and the Fraud Coordinator on program and personnel matters, ensuring alignment with policies and investigative requirements. Reviews and approves program actions, including penalties, in accordance with established guidelines and delegated authority, and responds to management inquiries and ad hoc requests.
STANDARD POSITION DESCRIPTIONS (SPD): PD26411 Visit the IRS SPD Library to access the position descriptions.
Worksite address
ogden, UT, 84403, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.