This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Supervisor Medical Support AssistantThis position serves as a Supervisor for Medical Support Assistants at the VA Maine Medical Center. The position is responsible for planning, directing, and controlling work for the lower grade Medical Support Assistants. Work is performed collaboratively in an Interdisciplinary Coordinate Care delivery model (Patient Aligned Care Team, or Specialty Care Setting). Duties may include, but are not limited to:Set and adjust short-term priorities.Prepare schedules for work completion.Establishes work priorities.Identifies developmental training needs of employees.Provides or arranges for training.Reviews work produced.Analyzes weekly reports to evaluate production and takes appropriate action.Conducts regular staff meetings with the medical support assistants.Attends required Section meetings and other meetings throughout the facility.Serves as point of contact for resolving patient issues especially regarding appointment and scheduling concerns.Maintains clerical guidelines and manuals.Preparation of material to be used in training new employees.Responsible for training auxiliary personnel such as temporary, work study, and volunteers used for intermittent heavy workload areas.Offers expert advice on administrative details and procedures Present findings to the Supervisor and respective Service Line designees for corrective action.Ensure subordinates serve as the initial point of contact.Performs work involving collection, compilation, and/or tracking of data and statistical information.Work Schedule: Monday-Friday; 7:30am - 4:00pm or 8:00am - 4:30pm.Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior (work experience) or military service experience.Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA.Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement).Telework: Not Available.This is not a virtual position.Functional Statement #: F08582Permanent Change of Station (PCS): Not Authorized. Financial Disclosure Report: Not Required.This position is in the Excepted Service.This position is NOT a Bargaining Unit position.Travel and relocation expenses are not authorized.The incumbent may be required to travel to other VA campuses and CBOC's.Current and former Federal employees must submit copies of their most recent SF-50 (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure, and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.This position is covered by a special rate.Selectee may be required to work at any VISN 1 Healthcare System campus, as needed.Narrative responses to the knowledge, skills and abilities (KSAs) may be required from the selectee in order to proceed with the appointment.Due to a critical staffing shortage, 38 U.S.C. § 7412 waives the requirement to apply Veterans' preference for this job announcement.
Worksite address
augusta, ME, 04330, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.