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Supplier Excellence & Readiness Assessment Specialist, Quality Systems

Remote — United States (see country and timezone requirements)

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Job description

SUPPLIER EXCELLENCE & READINESS ASSESSMENT SPECIALIST, QUALITY SYSTEMS

USA

Full-Time, Remote

NFI is a leading global bus manufacturer of mass mobility solutions under the brands New Flyer® (heavy-duty transit buses), MCI® (motor coaches), Alexander Dennis (single and double-deck buses), ARBOC® (low-floor cutaway and medium-duty buses), and NFI Parts™. NFI currently offers the widest range of sustainable drive systems available, including zero-emission electric (trolley, battery, fuel cell), natural gas, electric hybrid, and clean diesel. In total, NFI supports its installed base in our buses and coaches around the world. Further information is available at

POSITION SUMMARY: The Supplier Excellence & Readiness Assessment Specialist, Quality Systems is responsible for evaluating supplier quality management systems and operational quality controls to determine whether they are effective, sustainable, and capable of supporting long-term delivery and product quality requirements. This is a unique opportunity to help establish and shape NFI's Supplier Excellence & Readiness Assessment program through the evaluation of supplier quality systems, process controls, and operational readiness across NFI's global supply base. This role focuses on identifying systemic quality risks, assessing the effectiveness of quality systems in practice, and ensuring suppliers possess the controls necessary to prevent recurring failures, maintain supply continuity, and support future growth. You will play a key role in helping suppliers strengthen quality performance and reduce risk across the supply chain.

WHY JOIN US:

Be part of a team leading the world’s electrification of mass mobility

Competitive Wages and comprehensive benefit package with Immediate benefit eligibility

Paid holidays and vacation

401K with generous company match

Passionate about creating a better product, a better workplace, and a better world

Inclusive workplace culture that values and empowers team members.

On-the-job training in a continuous learning environment (we invested $15.9 million in 2024)

Advancement opportunities within our family of companies

We are proudly named one of Manitoba’s Top 25 employers

WHAT YOU WILL DO:

Conduct on-site supplier assessments of quality management systems and process controls

Evaluate quality systems, procedures, controls, performance metrics, and record management practices

Assess Corrective and Preventative Action (CAPA) processes, root cause investigation methodologies, and corrective action effectiveness

Review traceability systems, inspection methods, testing programs, calibration systems, and nonconforming material controls

Evaluate Process Failure Mode and Effects Analysis (PFMEA) processes, control plans, process flows, standard work instructions, and change management practices

Validate alignment between documented quality systems and actual shop-floor execution

Identify recurring defects, systemic quality risks, and control weaknesses

Assess audit programs, management review processes, and quality objective deployment

Support supplier development initiatives and corrective action follow-up

Provide evidence-based recommendations for quality system improvements

Contribute quality findings to overall supplier readiness evaluations and risk assessments

Communicate assessment findings clearly to both suppliers and internal stakeholders

Requirements

WHAT YOU NEED TO BE SUCCESSFUL:

7+ years of experience in Supplier Quality, Quality Engineering, Manufacturing Quality, Quality Systems, or Operational Excellence; 10+ years preferred

Deep understanding of Quality Management Systems, CAPA, root cause analysis, containment, and traceability processes

Experience evaluating supplier quality systems and conducting supplier assessments or audits

Strong knowledge of PFMEA, control plans, process controls, and preventive quality practices

Ability to distinguish documented quality systems from actual operational performance

Experience with ISO 9001, IATF 16949, AS9100, or comparable quality standards

Experience within complex manufacturing environments

Strong investigative, analytical, and problem-solving skills

Excellent written and verbal communication skills

Ability to travel up to 50%

Benefits

Salary Range: $140,000-$170,000 per year, based on experience and qualifications

Standard Hours: 5 Days, 8 hours, Mon–Fri, 7:30 AM– 4:00PM

OUR WHY: We exist to move people. Our mission is to design, deliver, and support market-leading bus and motorcoach solutions that are safe, accessible, efficient, and reliable. Our values—safety, quality, integrity, accountability, teamwork, and sustainability—are at the core of everything we do. NFI Group | We Move People - YouTube

Leveraging 450 years of combined experience, NFI offers a wide range of propulsion-agnostic bus and coach platforms, including market leading electric models. Through its low- and zero-emission buses and coaches, infrastructure, and technology, NFI meets today’s urban demands for scalable smart mobility solutions. Together, NFI is enabling more livable cities through connected, clean, and sustainable transportation. News and information is available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, nfi.parts, www.alexander-dennis.com, arbocsv.com, and carfaircomposites.com.

Originally posted on Himalayas

Who can apply

Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.

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