About this opportunity
Century Fire Protection lists this Support Team Member opportunity in duluth, Georgia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Support Team MemberResponsible for providing administrative and operational support to the inspection and service team; create and dispatch inspection work orders, coordinate with approved service partners, maintain accurate system data, and ensure timely follow-up on open items.Essential duties and responsibilities include the following. Other duties may be assigned.Create inspection work orders accurately and in a timely manner.Dispatch inspection work orders to internal technicians or approved service partners.Assign and coordinate approved subcontractor partners for inspection services.Monitor and manage team email inbox, responding or routing requests appropriately.Follow up on unscheduled or pending inspection work orders to ensure timely completion.Upload proposals and supporting documentation into the system.Validate inspection tags and ensure documentation compliance.Update and maintain accurate customer location information in internal systems.Maintain organized digital records and documentation.Support team reporting and tracking of inspection activity as needed.Education and/or ExperienceHigh school diploma and 1–3 years of administrative, service coordination, or dispatch experience.Computer SkillsMicrosoft Office applications, proficient with Excel, experience with CRM/ERP systems, ServiceTrade preferred.Physical DemandsPrimarily office-based; able to sit at computer for extended periods; ability to use standard office equipment (computers, printers, scanners); sit, stand, walk, talk; occasionally lift and/or move up to 10 pounds; specific vision abilities required by this job include close vision.What's In It For You?Century Fire Protection is one of the largest and most successful full-service fire protection companies based in the Southeast and we are still growing! There are a wide range of positions and countless opportunities for career growth. Each employee is empowered to do their job and serve our clients. There is no better place to work in the industry!We believe our people are our biggest asset and as such, we offer comprehensive benefits, education, and training to ensure employees succeed and grow. Benefits include:MedicalDentalVisionFlexible Spending AccountsVoluntary Life InsuranceShort-term & Long-term DisabilityPaid Time OffPaid Holidays401(K) with Company MatchEmployee Assistance ProgramEmployee Relief FundSupplemental Insurance including Critical Illness, Hospitalization & AccidentBuild a Career that Burns Bright!We support and hire Veterans and we are an Equal Opportunity Employer
Worksite address
duluth, GA, 30097, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.