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Job description
Pay or shift range: $18.18 USD to $22.45 USD
nThis is the expected pay range for this position. Final offers are based on various factors including skill set, relevant experience, qualifications, and other job-related considerations.
nDescription
nPay Rate: $18.18 to $22.45 (Grade 13) Position 1:
nFull Time - 37.5 Hours Per Week
nSunday to Monday: 9:00am - 5:00pm
nThursday to Saturday: 11:00am - 7:00pm
nLocation - Oswego
nPosition 2:
nFull-Time - 37.5 Hours Per Week
nSunday-Thursday: 10:00am - 6:00pmLocation - Oswego
nWhat is a Supportive Housing Advocate?: The HOPE Housing Program Advocate plays a critical role in supporting individuals and families experiencing homelessness by providing intensive, on-site case management and service coordination in a supportive housing setting. This position emphasizes a Housing First approach, trauma-informed care, tenant advocacy, and collaboration with community partners to promote long-term housing stability and personal growth.
nJOB SUMMARY:
nProvides direct services to consumers according to OCO Universal Service Delivery methods in diverse locations, including OCO offices, other agency offices, program sites, public places and the homes of consumers. Independently provides care management services to an assigned population and oversees project functions as assigned. Carries out duties in accordance with Agency and Program regulations, policies and procedures.
nJOB DUTIES AND RESPONSIBILITIES:
nnnProvides direct supervision to assigned staff.
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nnProvides crisis intervention, supportive counseling, advocacy and solution focused decision making for those we serve.
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nnWorks in collaboration with other service providers to engage consumers and assist them in connecting to needed services.
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nnInforms consumers of available services in the community and assists with the referral of primary and secondary consumers to services and monitors the provision of services.
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nnDevelops and maintains assessments, individualized service plans and service coordination activities.
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nnProvides the teaching and coaching of life skills; facilitates education and support groups as assigned.
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nnProvides or arranges transportation to enable consumers to connect with needed community resources.
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nnCollaborates with community partners in the development and implementation of joint protocols; to ensure compliance with regulations and eligibility requirements.
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nnAssists in training program staff and community partners in specialized topic areas as assigned.
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nnAttends internal and external meetings/trainings as assigned; assists in meeting facilitation as required including tenants association.
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nnProvides on-call crisis intervention on a rotating basis as scheduled.
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nnCommunicates pertinent information to co-workers, supervisors and community partners.
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nnCompletes all documentation as required including electronic records/data systems, paperwork, and outcome measurements.
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nnActs in a leadership role, represents the agency to community partners and oversees program specific functions, as assigned.
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nnCarries out project responsibilities and special projects as described in the attached addendum.
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n nJOB REQUIREMENTS:
nnnMust have the ability to relate to and work with individuals and families with multiple life difficulties and have a thorough understanding of the family development process and the OCO Service Delivery system.
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nnMust be able to work independently and be self-motivated, resourceful, organized; and know when to elevate sensitive situations to supervisor for assistance.
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nnMust be familiar with the geographical layout of the county and have knowledge of human service resources in the county.
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nnMust have good oral and written communication skills and have excellent documentation and reporting skills.
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nnMust possess skills for complex data entry and have the ability to read and interpret complex information and manipulate data.
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nnMust have demonstrated ability to work with others in a warm, non-judgmental manner and be a positive role model.
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nnMust be able to direct the work of others, set priorities, and problem solve.
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nnMust exhibit professionalism, good judgment and maintain strict confidentiality with regard to client information.
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nnMust exhibit a detailed knowledge of regulations, services, rights and responsibilities for the population served.
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nnMust have the ability to work with populations with special needs, including those that may exhibit aggressive behaviors.
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nnMust be flexible with work schedule in order to meet the needs of the program; must participate in 24 hour on-call emergency services on a rotating basis.
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nnMust have acceptable physical to carry out duties and responsibilities of the position: able to climb stairs, lift 25lbs, able and willing to assist with moving tenants in and out.
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nnMust have acceptable health to carry out the responsibilities of the position.
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nnMust have a valid NYS Driver’s license with driving record within policy and access to a properly insured, reliable vehicle for regular travel and transporting consumers.
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n nMINIMUM QUALIFICATIONS:
nnnMust have a Bachelor's Degree in a Human Services area with 1 to 3 years’ experience with special populations/families; or
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nnAssociate’s Degree in Human Services related field and at least 3 years’ experience with special populations/families; or
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nnAny equivalent combination of education, experience and training.
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n nOswego County Opportunities, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
nEqual Opportunity Employer
nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.
Worksite address
oswego, NY, 13126, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.