About this opportunity
Solutions For Surety lists this Surety Bond Claim Investigator opportunity in los angeles, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Company Description Surety Solutions is a specialized resource company serving surety providers and their partners with end‑to‑end claim and recovery services. The organization focuses on instant data and records verification, accounts receivable support, recovery efforts, skip tracing, and commercial surety claim administration. By combining industry expertise with advanced investigative tools, Surety Solutions helps clients efficiently resolve complex surety matters. The company values accuracy, compliance, and timely results, creating a professional environment for detail‑oriented claim and investigation professionals.
Role Description The Surety Bond Claim Investigator will conduct thorough investigations of surety bond claims, including reviewing documentation, interviewing involved parties, and verifying data and records. This hybrid role is based in Greater Los Angeles, CA, with a combination of in‑office work and some work‑from‑home flexibility. The investigator will evaluate claim validity, recommend resolution strategies, and support claims administration through detailed reporting, case documentation, and communication with internal teams and external stakeholders. Day‑to‑day responsibilities include managing an active caseload, coordinating with accounts receivable and recovery teams, performing skip tracing as needed, and ensuring adherence to regulatory and company standards. This is a full‑time position requiring consistent follow‑up, organized case management, and sound judgment in claims decisions.
Qualifications
Strong claims-focused skills, including Claims Handling and Claims Management, with the ability to manage multiple cases simultaneously.
Demonstrated Claims Resolution experience, with a track record of negotiating and closing claims efficiently and fairly.
Expertise in Claim Investigation, including data analysis, document review, interviews, and evidence evaluation.
Foundational knowledge of Insurance and surety bond principles, including coverage, liability, and regulatory requirements.
Excellent analytical, critical thinking, and problem‑solving abilities, with attention to detail and accuracy in written reports.
Clear, professional written and verbal communication skills for interacting with clients, claimants, attorneys, and internal teams.
Ability to work effectively in a hybrid environment, demonstrating reliability, time management, and self‑direction.
Proficiency with standard office and case‑management software; familiarity with investigative tools and databases is a plus.
Relevant experience in surety, insurance claims, collections, or legal investigations preferred.
Associate’s or Bachelor’s degree in business, criminal justice, finance, or a related field, or equivalent practical experience.
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Worksite address
los angeles, CA, 90079, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.