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Job description
Surgery Scheduler / Patient Services RepresentativeGuided by specialty physicians, we foster a collaborative community built on authenticity, excellence in practice, and patient-centered compassion. BayCare Clinic Urological Surgeons is looking for a Surgery Scheduler / Patient Services Representative to join our team in Green Bay. We're looking for a compassionate, thoughtful candidate who wants to contribute to a positive experience for all our patients. This individual will primarily work in Surgery Scheduling but will also serve as a backup as a Patient Services Representative. The typical hours for this role are Monday-Friday from 8:00am - 4:30pm. No Holidays! No Weekends!The Clinic: BayCare Clinic is a successful, dynamic group comprised of 20+ specialties. We are a physician-owned entity with joint ownership in Aurora BayCare Medical Center, a 167-bed hospital located in Green Bay, WI, offering us a built-in referral base. Each of our specialty practices have clinical autonomy and are financially sound. BayCare Clinic offers part-time and full-time employees a comprehensive benefits package including health, dental, disability and life insurance, as well as flexible spending options. We also offer a 401k retirement plan with a company match, generous PTO, and paid holidays.The Practice: Urology BayCare is an established high-volume practice, providing a full spectrum of treatment options including surgical interventions. Our primary location in Green Bay is a modern facility with aesthetic treatment rooms and dedicated procedure rooms.The Team: The unique skills and talents of each member of our team contributes to our synergy and our overall goal of providing our patients with excellent care. We believe in the power of a positive, collaborative culture, and we strive to provide a supportive and energizing work environment. Every member of our team has a voice and is trusted to have ownership over their work. To encourage this, we provide regular opportunities for professional development, we seek out feedback and ideas, and we invite participation on a variety of projects.The Job: Verifies availability of date, time, and anesthesia for scheduled surgical procedures. Accurately obtains scheduling information including procedure, type of anesthesia, length of stay, and patient demographics. Promptly schedules surgical procedures while observing block times. Communicates with hospital staff regarding scheduling and pre-admission testing. Accurately records cancellations and reasons in computer. Answers phone calls in a timely and courteous manner and properly disposes of the calls. Notifies appropriate staff of supply/forms shortages. Respects and maintains confidentiality. Works in a safe, compliant and ethical manner at all times.
Worksite address
green bay, WI, 54311, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.