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Trinity Health

Surgery Scheduler - West Lake Surgery Center

urbandale, IA

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Job description

Surgery SchedulerEmployment Type: Full timeShift: Day ShiftDescription: Purpose The Surgery Scheduler is responsible for scheduling all surgical procedures & identifying resource (e.g., equipment, people, services) needs to support the daily operations for the Ambulatory Surgical Center (ASC) "Center."Note: "patients" refers to patients, clients, residents, participants, customers, membersEssential Functions Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.Work Focus: Performs clinical care activities (indirectly) for patients within the "scope of practice" laws & training received; Cares for patients safely by assisting in clinical care services or engaging in administrative activities (e.g., maintaining records or supplies) that enhance or improve coordination, preparation & flow of the care experience.Process Focus: Knows, understands & incorporates basic or essential area of practice (document, coordinate, communicate) & training standards.Communication: Uses clear, effective, respectful language & communication methods / means.Environment: Performs work in a safe, engaging, collaborative & supportive manner; Influences the responsible use of resources; Accountable for continuous self-development & supporting the growth of others.Maintains a working knowledge of applicable federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.Functional Role (not inclusive of titles or advancement career progression) Responsible for an administrative role to coordinate & facilitate patient care; Schedule outpatient surgeries & procedures; Obtain, add, or update scheduled patient clinical, demographic & financial / insurance information into Center systems; Coordinate / communicate with leadership resource (e.g., equipment, people, services) needs & distribute daily surgical schedule; Participate in quality / operations improvement processes; Track cancellations; Monitor / maintain / release block time; May provide coverage / backup to Center's business office functions / roles (e.g., Receptionist / Admitting Clerk); Support medical record maintenance / updates & other clerical functions; Provide customer service to patients, families & members of the healthcare team.Minimum Qualifications High School diploma or GED. Two (2) years surgery scheduling experience.Additional Qualifications (nice to have) Associate degree in business.Physical & Mental Requirements & Working Conditions (General Summary)Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. OccasionalExposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.). OccasionalExposure to or subject to noise, infectious waste, diseases & conditions. OccasionalExposure to interruptions, shifting priorities & stressful situations. FrequentAbility to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects. FrequentAbility to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise. FrequentPerform manual dexterity activities & / or grasping / handling. ContinuousAbility to climb, kneel, crouch & / or operate foot controls. OccasionalUse a computer / other technology. FrequentSit with the ability to vary / adjust physical position or activity. FrequentMaintain a safe working environment & use available personal protective equipment (PPE). ContinuousComply with Trinity Health's Code of Conduct, policies, procedures & guidelines. ContinuousAbility to provide assistance in the event of an emergency. OccasionalAverage Workday Activity: Occasional - O (1% - 33%), Frequent - F (34% - 66%), Continuous - C (67% - 100%)Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Worksite address

urbandale, IA, 50322, US

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