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Job description
Job TitleThe Surgical Scheduler schedules all surgical cases. When needed pre-certifies patients for surgery. Maintains communication with OR scheduling staff, patients, and providers.Schedule: 8am - 5:30pm fully onsite in Greenwich, CT. Flexibility required to provide coverage at our secondary locations in Stamford, Norwalk, Darien, and New Canaan.Why You'll Love Working Here:Work-Life Balance: Monday–Friday schedule, (no nights, no weekends!)Comprehensive Benefits Effective Day One of Employment: Medical, dental, and vision coverageGenerous Paid Time Off to recharge and enjoy life outside of work (21 days)Retirement Savings Plan with employer contributionsCareer Growth Opportunities within a leading healthcare systemSupportive Team Environment focused on collaboration and patient careIf you're ready to make a difference and grow your career in healthcare, apply today and join a team that cares for you as much as you care for patients!Major Accountabilities/Critical Responsibilities:Schedule surgery for all patients as necessary. Schedule post-operative appointments and enter into the physician's schedule.Provide the patient with pre-operative instructions and answer any outstanding questions or concerns the patient may have regard the procedure as appropriate.Books surgeries for all patients (inpatient and outpatient) when the doctors are scheduled to be in the OR as appropriate.Collaborates with the Stamford Hospital Scheduling department to book all procedures Per protocolReview all CPT / ICD 10 codes with physicians for booking sheets.Write pre-operative request and fax to PCP or specialist as appropriate requested physician.Receive & Review pre-operative testing & history and physical from requested PCP's or specialist as appropriate physician's office and submit to pre-admissions department for review.Enter encounter into physician schedule.Scan all appropriate documentation including testing into patients medical record.Call insurance company for verification of CPT / ICD 10 codes for prior authorization.Document prior authorization in patients' medical record.Receive and answer telephone calls from patients, regarding questions about surgery times and/or cancellations.Book all x-ray localizations with Central Scheduling (Radiology) for patients having breast excisions. As appropriate to specialty.Book Sentinal Node injections with Central Scheduling (Radiology) to coordinate with Lymph Node procedures as appropriate to specialty.Coordinate surgeries with other physician offices for shared surgeries.Call PCP or specialist as appropriate requested physician office for patients to book the pre-operative clearance visit when possible.Call PCP's specialist as appropriate requested physician office to follow up on medical clearance and testing for surgeon's review if not received in specified timeframe according to current protocol.Qualifications/RequirementsHS Diploma or equivalent required.Excellent telephone skills.Excellent customer service / communication skills.2 years previous experience in a similar position preferred.
Worksite address
norwalk, CT, 06851, US
Who can apply
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