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Caesars Entertainment

Surveillance Agent - Silver Legacy (Reno)

reno, NV

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About this opportunity

Caesars Entertainment lists this Surveillance Agent - Silver Legacy (Reno) opportunity in reno, Nevada. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Casino Surveillance TechStarting pay: $23.50 USDJob SummaryThe Casino Surveillance Tech is responsible for actively monitoring the casino floor and associated areas using surveillance technology to ensure the security, compliance, and integrity of all gaming and non-gaming activities. This role involves identifying potential security threats, monitoring gaming operations, and assisting in investigations as required.Essential Duties and ResponsibilitiesUtilize advanced surveillance equipment, including cameras and monitoring systems, to observe all areas of the casino in real-timeDetect and document suspicious or unusual activities, ensuring compliance with gaming regulations and internal policiesMonitor gaming tables, slot machines, cash transactions, and other casino activities to prevent cheating, fraud, and unauthorized behaviorDocument and report any identified irregularities, suspicious activities, or security breaches to appropriate casino management and regulatory authoritiesAssist law enforcement and regulatory agencies in investigations by providing video evidence and insights when requiredCoordinate with security personnel to respond to incidents or emergencies promptly, ensuring the safety of guests and staffHandle sensitive information and surveillance data with the utmost confidentiality and professionalismMaintain accurate and detailed records of surveillance activities, incidents, and observationsCommunicate effectively with casino management, security personnel, and regulatory bodies to address security concerns and provide updatesDiscover, maintain, and provide information to Security, Legal, and People department heads regarding potential criminal activity and/or activity that may cause risk or liability for the CompanyEnsure compliance with gaming regulations, company policies, and relevant laws to maintain a secure gaming environmentMaintain working knowledge of laws and regulations (and changes in such) impacting the Company's line of business and communicate this information to the appropriate parties, as requiredTemporary or permanent duties and responsibilities may be added to or modified as deemed necessaryExemplify our core values, family style service, our mission and visionExemplify our DEI (diversity, equity, inclusion) culturePerform other job-related duties as assignedKnowledge, Skills, and AbilitiesMust be able to obtain and retain a gaming licenseMust be at least 21 years oldGaming LicenseThe ability to read and recognize abnormal body languageThe ability to maintain composure in a potentially stressful environmentThe ability to successfully interact with all levels of team members and managementMust possess strong computer skillsExcellent verbal and written communication skillsPhysical Demands and Work EnvironmentMust be able to sit and stand at the console to operate camerasMust have the ability to communicate by telephone and radioMust have the ability to bend over and reach from the floor level to 7 feet in order to perform daily tape changesAble to lift up to ten (10) pounds on a regular basisNormal hearing and vision range are required. Regular, predictable attendance requiredWork is performed in areas that may be unusually hot, cold, noisy, smoky or dimly litGuest Service (Internal/External) StandardsEmployee is required to meet and deliver our core values, service standards, and family style service.Performance RequirementsMust have the ability to provide internal/external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills.Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and individuals' religious beliefs or practices. As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

Worksite address

reno, NV, 89501, US

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