About this opportunity
Northfield Park Racino lists this Surveillance Operator - Full Time opportunity in bedford, Ohio. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Surveillance OperatorThe Surveillance Operator contributes to an environment of collaboration in which Surveillance supports partner departments in providing outstanding service to all guests. Providing both customers and employees with a fair, safe and secure experience by creating accountability to company policies and procedures as well as appropriate laws and regulations.Principal Duties & ResponsibilitiesOperate various closed-circuit television (CCTV) technology to monitor and review casino activities, archive audio and video evidence and monitor the system for malfunctions.Proactively monitor all casino areas and personnel to promote accountability with policies and procedures, identify suspicious activity, and deter fraud and theft.Proactively observe and review video then complete required documentation regarding specific incidents including but not limited to guest complaints, procedure errors, risk management issues, player evaluations, theft, and variances.Maintain and improve knowledge of rules, company policies, procedures and threats in all areas which Surveillance is responsible for monitoring through training and professional development.Cooperate with the local Gaming Authority and coordinate with and/or assist other law enforcement agencies as necessary.Testify in court as a representative for the company as necessary.Maintain strict confidentiality of Surveillance operations and any non-public information learned as an employee.Identify trends and abnormalities by reviewing data through various software applications and investigating anomalies.Collaborate with leadership to maximize guest experience.RequirementsPerforms other job-related duties as requestedProof of eligibility to work in the United StatesEducationHigh School Diploma or GED RequiredWork Experience1+ Years of Prior Relevant Experience Required1+ Years of Prior Relevant Experience Gaming and/or Surveillance experience PreferredAdditional RequirementsPrevious experience working in a similar setting. PreferredKnowledge, Skills and AbilitiesDetailed knowledge of Slots, Race & Sports Book and Casino Cage procedures.Knowledge of advantage play systems and cheating methods.Detailed knowledge of local gaming regulations.Proficient in basic math without use of a calculator.Ability to distinguish colors.Professional appearance and demeanor.Excellent telephone etiquette and communication skills.Excellent customer service skills.Basic working knowledge of various computer technology and software to include Microsoft Office applications.Effectively communicate in English, in both written and oral forms.
Worksite address
bedford, OH, 44146, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.