About this opportunity
Ho-Chunk, Inc. lists this Surveillance Operator I- Omaha opportunity in omaha, Nebraska. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Surveillance Operator IWarHorse Casino Omaha is seeking a detail-oriented and observant Surveillance Operator I to join our overnight team. In this critical role, you will help protect company assets, support regulatory compliance, and ensure the safety and security of our guests and team members through advanced surveillance monitoring and investigative support.If you possess strong analytical skills, exceptional attention to detail, and thrive in a fast-paced environment, we encourage you to apply.Why WarHorse Casino?Federal Employees Medical Coverage (Medical, Dental & Vision)401(k) with Day-One Vesting and Company MatchQuarterly Incentive ProgramPaid Vacation, Holidays, and Sick TimeDiscounted Team Member Meal ProgramCareer Growth and Advancement OpportunitiesDynamic and Exciting Casino EnvironmentEssential Duties & ResponsibilitiesMonitor guest and team member activities through closed-circuit television (CCTV) systems and direct observation.Detect, investigate, and document suspicious activities, policy violations, criminal activity, and regulatory concerns.Capture, preserve, and maintain video evidence for investigations, compliance reviews, and risk management purposes.Monitor and respond to surveillance alarms and security notifications.Review video footage to resolve guest disputes, support investigations, and assist operational departments.Prepare detailed daily reports, incident logs, and investigative documentation.Conduct surveillance audits of gaming operations, count rooms, slot operations, food and beverage outlets, cage operations, and security procedures.Ensure surveillance equipment is functioning properly and report technical issues promptly.Maintain strict confidentiality regarding all company, guest, and team member matters.Assist management, regulatory agencies, and law enforcement when requested.Participate in court proceedings related to gaming investigations when necessary.Perform other duties as assigned.QualificationsRequiredMust be at least 21 years of age.High School Diploma, GED, or equivalent experience.Ability to obtain and maintain a Nebraska Gaming License.Strong computer proficiency and ability to learn surveillance software systems.Excellent attention to detail, organization, and observation skills.Strong written and verbal communication abilities.Ability to perform basic mathematical calculations and prepare accurate reports.PreferredOne (1) year of casino gaming experience.Knowledge of table games, casino operations, gaming regulations, payouts, and odds.Experience using CCTV, surveillance software, or investigative systems.Core CompetenciesCollaboration & TeamworkCommunication ProficiencyAnalytical ThinkingProblem SolvingEthical ConductAttention to DetailStress Management & ComposureInvestigative MindsetCasino Mathematics & Gaming KnowledgePhysical & Work Environment RequirementsThis position requires prolonged observation of multiple video monitors and maintaining a high level of concentration throughout the shift. Team Members must be able to:Sit or stand for extended periods.Distinguish colors, movements, and visual details on surveillance monitors.Operate computers, camera controls, keyboards, and surveillance equipment.Maintain focus while monitoring multiple activities simultaneously.Work in a casino environment that may include exposure to secondhand smoke and varying noise levels.Occasionally lift up to 50 pounds.Schedule RequirementsThe casino industry operates 24 hours a day, 7 days a week. Candidates must be available to work overnight shifts, weekends, holidays, and other schedules as business needs require.Join the Team Behind the ScenesAs a Surveillance Operator I, you play a vital role in protecting the integrity of our gaming operations and ensuring a safe, secure, and compliant environment for everyone who enters our property. Your vigilance, professionalism, and commitment to excellence help make WarHorse Casino Omaha a premier gaming destination.WarHorse Casino Omaha is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected characteristic. Preference may be extended to persons of Native American descent in accordance with applicable laws.
Worksite address
omaha, NE, 68102, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.