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Unbound Now

Survivor Advocacy Adult Advocate -NTX

fort worth, TX

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Job description

Advocate Position

Unbound Now is ending human trafficking by identifying victims, supporting survivors, seeking justice, and leading system change. We are motivated by our faith in Jesus and work each day as individuals driven by hope, oriented towards service, and committed to excellence. To learn more about our values, please read our Statement of Faith.

Job Status: Full-time, Exempt, Grant-supported (1 year, but plan to apply for continuance)

Job Summary: The primary function of the Advocate is to provide individualized crisis response and ongoing case management and support for adult survivors of sex trafficking, using sound professional judgment and best practices to ensure high-quality services and maintain compliance with established program, state, and federal standards.

Compensation: Annual salary

Benefits: Unbound Now is proud to offer a premier benefits package that prioritizes the health and financial security of our team members and their families:

100% Employer-Paid Health Insurance: We cover 100% of medical premiums for both the employee and their family. (For a single employee, this is a $8,267+ annual value added to your base salary).

Employer-Paid Life Insurance: Fully covered for the employee at no cost.

Retirement Savings: 401(k) plan with a 3% salary match (eligible after 90 days; 1-year vesting).

Dental & Vision: Comprehensive plans available at the employee's expense.

Voluntary Benefits: Access to supplemental Accident, Critical Illness, Hospital, and Disability insurance

Schedule/Availability: 40-50 hrs/wk. Evening, weekend, and holiday calls required. Scheduling flexibility needed.

Travel: This position requires frequent travel within the immediate area and occasional travel in or out of state for client transportation or training.

Working conditions: Some work is performed in a normal office environment, other service-provider conditions environment, or other professional environment. Some work within the community, in high-vulnerability locations

Job Requirements:

Mature Christian faith, as evidenced by participation in a local Christian church

Three references (supervisor, professional, personal)

Agree to and pass all required criminal background checks, including the DFPS criminal history check and the abuse and neglect registry check

Pass employment eligibility verification

Meet the legal age requirement to rent a vehicle and be willing and able to rent a vehicle with personal car insurance

Complete Unbound Now's pre-service training

Fulfill Unbound Now's annual and ongoing training requirements

Abide by all Unbound Now policies and procedures and care coordination protocols at all times, including Unbound Now's Abuse Prevention and Response Policy

Willingness to serve in rotation for a 24-hour on-call response, including evenings, weekends, and holidays

Willingness to use personal vehicle for work travel; valid driver's license, reliable vehicle, current car insurance

At least 23 years of age or older

Submit expense documentation properly and within required time frames per the company expense policy, and follow all Ramp Monthly Closeout Instructions and Process.

Submit travel reimbursements daily, adhering to all travel guidelines

Submit time-sheet hours/grant allocations daily, adhering to grant guidelines (if applicable)

Complete all Unbound Now required training on time

Education and Experience:

Bachelor's degree in social work or related field

Experience working with victims of human trafficking, victims of abuse and neglect, or people experiencing homelessness and/or addiction

Lived experience preferred

Preferred 2-3 years of case management and/or crisis intervention experience

Trained in trauma-informed care

Trained in the stages of change model and the use of motivational interviewing

Critical Qualities:

Excellent relational, communication, and interpersonal skills

Good organizational and administrative abilities

Ability and willingness to maintain confidentiality of sensitive information

Ability to build trust and good working relationships with others

High level of emotional maturity and responsibility

Ability to stay hope-filled in the fight against human trafficking

Ability to exercise discretion in caring for people in crisis and providing long-term support

Strong work ethic and innovative problem solver

Ability to adapt immediately to changes in the field

Commitment to excellence and professionalism in services provided

Work in a fast-paced, high-pressure environment and maintain emotional control and professional composure at all times

Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team

Commitment to self-care and wellness

Job Responsibilities:

Respond to calls from law enforcement, CST care coordinators, and other referral sources when on call; arrive at the survivor's location within the required time frame

Meet immediate physical needs of youth - clothes, food, toiletries, etc.

Provide ongoing field-based advocacy, case management, and emotional support

Independently coordinate referrals, service planning, and documentation of services for assigned caseload

Conduct comprehensive assessments, develop service plans, and make independent decisions in the field regarding the safety and well-being of assigned survivors

Provide transportation with parent or guardian permission to appointments and services as needed and as feasible

Meet with each assigned survivor weekly if in town; meet with survivors placed out-of-town monthly; maintain communication through other means in between weekly meetings

In coordination with the MDT, help create and update safety plans for survivors

Attend CPS case staffings and MDT emergency response meetings and scheduled staffings

Document all interactions with survivors, their families, and partner agencies within 72 hours

Build and maintain good relationships with organizations that provide services relevant to trafficking victims

Alert supervisor when difficult situations arise

Recognize red flag behavior and report to supervisor or Executive Director

When not otherwise available, provide an appropriate level of support to non-offending family members of victims to help create a good home environment to which the victim can return while maintaining needed boundaries.

Convey a service-oriented approach:

Communicate an eagerness to be helpful, starting with every referral, initial contact, and/or initial engagement and continuing through service delivery, with all stakeholders.

Provide those seeking assistance with help, even when they are ineligible for advocate services or are seeking something outside Unbound Now's scope.

When referring someone, offer a warm handoff to others whenever possible.

Balance the limitations of the advocate role with being resourceful, including seeking help from others as needed.

Be consistent, reliable, and flexible. Collaborate actively in support of partners' objectives.

Ensure case management in collaboration with ongoing system and service- or investigation-based case management, continuing case management beyond others' eligibility parameters. Ensure that case management is carried out in a manner that is relationship-based, trauma-responsive, and survivor-centered.

Commit to weekly in-person meetings with supervisor. Telephonic supervision may occur once every 30 days.

Participate in Unbound Now's advocate resilience group

Apply specialized training and use professional judgment in determining the best way to serve survivors during crisis and on an ongoing basis

Complete DFPS monthly and quarterly reports accurately and on time

Participate in weekly advocacy team meetings/case staffings

Participate in all required trainings

Submit expense documentation properly and within required timeframes

Working Relationships:

Supervisor: Task Force Program Coordinator

Works with: NTX Advocates, Law Enforcement, Partner Agencies, and HQ Staff

Worksite address

fort worth, TX, 76102, US

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