About this opportunity
Bandit lists this SVP of Operations / COO opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Bandit Running is a pioneering technical performance brand committed to creating innovative, high-quality apparel and gear for goal-driven runners. Our mission to \"Evolve Running\" guides everything we do, always putting the needs of the global running community first. As the fastest-growing brand in the sport, we challenge conventional brand-building norms, prioritizing an extremely high bar for disruptive excellence across product, experiences and content. Our vision is to build an enduring, iconic brand that breaks down barriers and inspires greater passion and participation in the sport we love.
As we continue our rapid growth and global expansion, we are seeking a visionary Chief Operating Officer (COO) to drive operational excellence, enhance customer experiences, and support our ambitious growth plans.
Requirements
Global Supply Chain & Logistics
Design and implement a scalable global supply chain strategy to support international growth
Lead and optimize apparel sourcing, production, logistics, and fulfillment from factory through customer delivery
Operationalize and continuously improve international distributor relationships, ensuring scalable systems, accountability, and performance
Expand and optimize Bandit's international 3PL fulfillment footprint to improve speed, cost efficiency, and customer experience
Select and manage global logistics, fulfillment, and distribution partners to ensure efficiency, resiliency, and cost-effectiveness
Global Omni-Channel Operations
Build and scale a true global omni-channel operating model spanning owned retail, wholesale, international distributors, DTC eCommerce, pop-ups, and large-scale events
Develop scalable back-end systems and processes supporting inventory visibility, order orchestration, and operational excellence across every channel
Customer Service Operations
Develop and lead customer service strategies to enhance customer satisfaction and retention
Implement tools and processes for efficient issue resolution and proactive customer engagement
Retail & Wholesale Expansion
Partner with the CEO to drive strategy and execution for international retail and wholesale growth
Build and maintain relationships with global retail partners to ensure mutual success
Margin Expansion & Financial Performance
Lead long-term gross margin expansion through sourcing optimization, operational efficiency, factory negotiations, and disciplined cost management
Drive world-class on-time delivery performance while improving profitability across the supply chain
Monitor and manage operational budgets to ensure alignment with annual financial plans
Leadership & Collaboration
Build and lead a high-performing team across key operational functions
Recruit, retain, mentor, and develop world-class talent while fostering a culture of accountability, innovation, and collaboration
Collaborate with cross-functional leaders across Product, Marketing, Finance, and Retail to align operational strategies with business objectives
Balance near-term execution with long-term capability building to support sustained global growth
What We're Looking For:
15+ years of senior leadership experience in operations, supply chain, sourcing, or logistics within premium apparel or consumer brands
Demonstrated success building and leading complex apparel sourcing, production, and supply chain systems
Deep experience negotiating commercial terms with factories and suppliers to enable efficient scaling and margin expansion
Proven track record of scaling global operations for an omni-channel retail brand, including international wholesale and distributor expansion
Extensive existing relationships with high-quality technical performance apparel factory partners across multiple regions
Benefits
This is a full-time, in-office role based in our Greenpoint, Brooklyn headquarters
Competitive base salary + equity
Comprehensive health, dental, and vision benefits and flexible PTO
Rocket-ship level momentum with a career-defining opportunity at-hand
At Bandit, we're building an incredible culture rooted in our three core values - Trust, Empathy, & Excellence. We believe that in order to build the best team, our baseline is an environment where everyone can bring their full & authentic selves to the table. We are committed to fair hiring practices where we hire team members for their potential & advocate for diversity, equity, & inclusion. We do not discriminate based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class.
Salary Range: $225,000 - $300,000 + equity
#J-18808-Ljbffr
Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.