About this opportunity
HCA Healthcare lists this Switchboard Operator opportunity in hermitage, Tennessee. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Switchboard OperatorFull-Time, EveningsDo you have the career opportunities as a Switchboard Operator you want with your current employer? We have an exciting opportunity for you to join TriStar Summit Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.Job Summary and QualificationsThe PBX Operator is responsible for operating hospital switchboard and pager system and implementing all emergency plans according to hospital policy.What you will do in this role:Receive and direct all incoming calls to the appropriate party, in a timely and professional manner.Coordinate with Hospital units and staff during visitation times while providing excellent customer service to all employees, visitors, physicians, patients and referral sources.Coordinate with RESPOND on individuals presenting for assessments and entering information into the EMTALA log and also on calls and/or regarding potential concerns for customers waiting to be assessed and/or admitted.Assist in any possible way with customer/patient/family needs during phone call and visitation times as well as for those waiting to be seen by hospital staff for any reason.Coordinate with business office meal ticket monies, safe entries and removals, mail distribution, and vehicle sign ins/outs.What qualifications you will need:High School Diploma or GED requiredPBX/Customer Service Experience preferredBenefitsTriStar Summit Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine servicesWellbeing support, including free counseling and referral servicesTime away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absenceSavings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counselingEducation support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of NursingAdditional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discountsLearn more about Employee BenefitsNote: Eligibility for benefits may vary by location.TriStar Summit is a 230+ bed comprehensive facility. We serve Davidson, Wilson and surrounding counties. We include a Level III Trauma Center. We offer a full array of acute care services. These include cardiology, oncology, orthopaedics/spine, rehabilitation and women's services. We are an Accredited Chest Pain Center with PCI. We are a Primary Stroke Center. TriStar Summit is a leading provider of emergency heart and stroke care."Bricks and mortar do not make a hospital. People do." - Dr. Thomas Frist, Sr. HCA Healthcare Co-FounderIf you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Switchboard Operator opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Worksite address
hermitage, TN, 37076, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.