About this opportunity
Robert Half lists this System Administrator opportunity in highland heights, Ohio. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Systems Administrator
Location: Highland Hills, OH
Schedule: Monday–Friday, 40 hours/week
Hours: Flexible within the client’s schedule — as early as 6:00 AM–2:30 PM or approximately 8:00 AM–5:00 PM
Duration: 6-month contract +
Potential: Contract opportunity supporting a growing IT environment
Position Summary
We are seeking a Systems Administrator to provide day-to-day technical support for approximately 2,700 users across a client environment supporting financial institutions and cryptocurrency companies. This role will focus heavily on PC configuration, connectivity, VPN support, troubleshooting, and end-user technical assistance.
The ideal candidate will be comfortable working in a hands-on support environment, troubleshooting issues over the phone, and assisting users with hardware, connectivity, and system-related problems.
Key Responsibilities
Provide technical support to approximately 2,700 end users
Configure, prepare, and support PCs and other end-user equipment
Troubleshoot connectivity, VPN, hardware, and software issues
Provide remote and phone-based troubleshooting and technical assistance
Diagnose and resolve issues efficiently while maintaining a strong customer-service mindset
Support day-to-day systems administration and IT operations
Assist with the company's client asset management and administrative functions
Maintain accurate asset and equipment information
Work closely with the Senior and Junior Systems Administrators on escalated technical issues
Support a secure IT environment serving clients in the banking and cryptocurrency industries
Perform additional IT support and systems administration duties as needed
Environment
The company provides transaction-monitoring services for clients, primarily within the banking and cryptocurrency industries. Because of the nature of the client base, strong attention to security, connectivity, troubleshooting, and reliable IT support is important.
Qualifications
Previous experience in a Systems Administrator, IT Support, Desktop Support, or similar role
Experience configuring and troubleshooting PCs
Strong troubleshooting and problem-solving skills
Experience supporting VPN and network connectivity issues
Comfortable providing technical support over the phone
Strong communication and customer-service skills
Ability to work independently while collaborating with a small IT team
Experience with asset management is a plus
Financial services, banking, cryptocurrency, or transaction-monitoring experience is a plus
Work Schedule
This is a 100% onsite position in Highland Hills, Ohio , Monday through Friday, approximately 40 hours per week .
The schedule may begin as early as 6:00 AM , with an example schedule of 6:00 AM–2:30 PM , or may follow a more traditional 8:00 AM–5:00 PM schedule depending on business needs.
PLEASE REPLY WITH AN UPDATED RESUME IF INTERESTED AND AVAILABLE IMMEDIATELY!
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.