System Engineer

Job description

Join a dynamic aviation technology team supporting mission-critical radio communications systems that keep operations running smoothly across the enterprise. This role offers hands-on work with radio infrastructure, troubleshooting, system support, and project coordination in a fast-paced environment with on-site and on-call responsibilities.

Responsibilities

Support the design, testing, implementation, and ongoing maintenance of radio communications platforms and related systems. Provide technical assistance for voice, data network, and radio communication environments across the organization. Monitor system performance, investigate issues, and perform root cause analysis to help restore service quickly and prevent repeat problems. Install, configure, troubleshoot, and document hardware, software, and operating system changes related to radio systems. Assist with lifecycle planning, system upgrades, releases, and environment changes while minimizing operational impact. Coordinate with internal teams and external service providers to support platform reliability and availability. Document service tickets, inventory, equipment updates, project plans, and technical standards as needed. Help define project scope, develop resource plans, assess risks, and track deliverables through completion. Support radio communications infrastructure installation, maintenance, and performance monitoring. Participate in on-site and on-call support, including occasional travel as required. Perform facilities-related tasks as needed and be able to lift and move equipment up to 75 lbs.

Skills

2-4 years of experience in a related technical support, engineering, or systems role. Associate’s degree, industry certification, or equivalent applicable experience in IT or a related field. Working knowledge of radio communications systems, including HF, VHF, UHF, trunked radio, repeaters, mobile units, base stations, and portable radios. Experience supporting integrated radio communications console systems. Understanding of RF communications system design and interference troubleshooting. Knowledge of airline air-to-ground and ground-to-ground communications systems. Ability to support radio-telephony systems and emergency airline radio operations. Working knowledge of data communications, network systems, servers, databases, and PC operations. Strong problem-solving skills and the ability to work through technical issues methodically. Clear communication skills, with the ability to work effectively across teams and with vendors. Comfort with project planning, documentation, and tracking multiple tasks or priorities. Proficiency with Microsoft Office tools such as Word, Excel, Visio, Access, Project, and PowerPoint.

Preferred Skills

Previous airline experience. Knowledge of airline communications, flight operations, ground operations, or technical operations. Experience working with radio communication vendors and managing vendor relationships. Familiarity with FCC and FAA regulations related to radio communications. FCC general radio license. Project management experience involving RFI, RFP, and RFQ processes. Experience with project management software tools. Manpower planning and tracking experience. Familiarity with Local Exchange Carriers and AT&T-related processes. Ability to contribute to facilities maintenance activities when needed.

We are committed to fostering a workplace where everyone feels respected, valued, and supported. Diversity, equity, and inclusion are core to how we work, and we welcome candidates with a wide range of backgrounds, perspectives, and experiences.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.