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Job description
Overview
System Engineer (Managed Service Provider)
This role is a technical and client-facing position in a growing Managed Service Provider. You will take ownership of complex issues, mentor junior engineers, lead escalations, support advanced infrastructure environments, and participate in projects. If you thrive in fast-paced MSP settings and want to sharpen your technical expertise while guiding others, this could be your next step.
What You Will Do
Lead escalations for servers, virtualization, networking, and Windows environments
Mentor Tier 1 and Tier 2 engineers on tickets and technical decision making
Support client environments across on-premise and cloud systems
Deliver proactive monitoring, incident response, and client-facing communication
Participate in projects, migrations, and long-term IT initiatives
What You Bring
2 years in an MSP environment
Strong background in Windows Server, Active Directory, and virtualization (VMware or Hyper-V)
Solid networking skills including firewalls, VPN, VLANs, DNS, and DHCP
Ability to mentor junior engineers and handle complex client escalations
Strong problem-solving skills and excellent client communication
Compensation and Benefits
$90K–$100K salary plus overtime and performance bonuses
Simple IRA with 3 percent company match
Company vehicle provided for onsite client visits
Certification reimbursement and training opportunities
Base pay range
$90,000.00/yr - $100,000.00/yr
Additional compensation types
Annual Bonus
Job details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
Industries: IT Services and IT Consulting
Location: Smithtown, NY (remote/onsite expectations not specified). This posting is provided by Bowman Williams.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.