About this opportunity
Techvilla Solutions lists this Systems Administrator / IT Support Specialist opportunity in Sloughhouse, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Summary
We are seeking an experienced Systems Administrator to provide onsite IT support in a warehouse environment. The role involves troubleshooting Windows servers, printers, hardware, software, and network connectivity while managing support tickets and ensuring smooth day-to-day IT operations.
Roles and Responsibilities
Provide onsite technical support and serve as the first point of contact for IT issues.
Administer and troubleshoot Windows Server environments, preferably Windows Server 2016 and later.
Manage Windows Print Server services and configure, maintain, and troubleshoot printers across different makes and models.
Diagnose technical issues using Windows Event Logs, command-line utilities, and application logs.
Troubleshoot TCP/IP connectivity and basic network-related issues.
Manage incoming support tickets, prioritize incidents, and resolve technical issues within established timelines.
Support Active Directory user and computer administration, file share permissions, and access management.
Assist with Mobile Device Management (MDM), DHCP, and DNS administration as needed.
Support Zebra printers and warehouse-related IT equipment.
Document troubleshooting steps, resolutions, and system configurations.
Required Skills
5–7 years of Windows Server administration experience, preferably Windows Server 2016 or later.
Windows Print Server administration and troubleshooting.
Printer configuration and troubleshooting across multiple makes and models.
Windows troubleshooting using Event Viewer, command-line utilities, and application logs.
Basic TCP/IP networking and network connectivity troubleshooting.
Strong customer service, communication, problem-solving, and ticket management skills.
Preferred Skills
Mobile Device Management (MDM).
Zebra printer configuration and support.
Active Directory user and computer administration.
File share and NTFS permission management.
DHCP and DNS troubleshooting and administration.
Experience providing IT support in warehouse or operational environments.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.