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Job description
Overview
Location: Minneapolis, Minnesota, 55415 (Onsite)
Job Type: Full time
Job Summary:
The Systems Analyst is responsible for providing support for hardware systems and applications. This role requires strong problem-solving skills, system administration expertise, and programming knowledge. The Systems Analyst will diagnose and analyze issues, determine root causes, and either resolve them or escalate them to the appropriate team. The position involves working with various programming languages, database systems, and middleware technologies to ensure seamless application functionality and system performance.
Responsibilities
Provide technical support for hardware systems and applications.
Analyze and diagnose system issues, identifying root causes and implementing solutions.
Administer and maintain system configurations to ensure optimal performance.
Support applications developed using multiple programming languages and database systems.
Collaborate with cross-functional teams to resolve system-related problems.
Escalate unresolved issues to the appropriate department or team.
Document system processes, troubleshooting steps, and resolutions.
Ensure compliance with security policies and best practices.
Qualifications
Bachelor's degree in Computer Science, Information Technology, or a related field.
Experience in system analysis, troubleshooting, and technical support.
Proficiency in system administration and database management.
Knowledge of programming languages and middleware technologies.
Strong analytical and problem-solving skills.
Ability to work independently and collaboratively within a team.
Preferred Qualifications
Experience in enterprise IT environments.
Familiarity with cloud computing and virtualization technologies.
Certification in system administration or IT support (e.g., ITIL, CompTIA, Microsoft Certified).
Benefits
401(k)
Health insurance
Paid time off
Vision insurance
Schedule
8 hour shift
Monday to Friday
Experience
System administration: 4 years (Preferred)
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Worksite address
minneapolis, MN, 55400, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.