About this opportunity
TouchPoint Support Services lists this Systems Director Environmental Services opportunity in southfield, Michigan. Review the employer’s description below for duties, qualifications and application requirements.
Job description
TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.
Salary
Pay Grade: 17
TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.
Job Summary
The System Director of Environmental Services oversees all environmental operations across multiple locations, ensuring consistent standards in housekeeping, laundry, sanitation, infection control, and regulatory compliance. This leader drives operational excellence, develops service protocols, and manages community-level EVS directors to maintain safe, clean, and welcoming environments for our patients, families, and staff.
Responsibilities
Lead and support community EVS leaders across the system
Standardize housekeeping operations, cleaning protocols, and workflow practices
Ensure compliance with state, federal, and senior living regulatory standards
Oversee infection control procedures and environmental safety initiatives
Develop training programs, performance metrics, and quality audits
Manage system-wide budgets, staffing models, and vendor partnerships
Implement continuous improvement strategies to elevate resident satisfaction
Collaborate with clinical, dining, and administrative leadership to support overall community operations
Requirements
5–7+ years of leadership experience in environmental services, healthcare, senior living, or hospitality
Multi-site or regional management experience strongly preferred
Strong knowledge of housekeeping standards, infection control, and safety protocols
Proven ability to lead, coach, and develop diverse teams
Excellent communication, organization, and project-management skills
Ability to analyze data, manage budgets, and optimize workflows
TouchPoint is a member of Compass Group USA
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
Touchpoint maintains a drugfree workplace.
Certain positions may require Florida Level 2 background screening. Details:
Associates At Touchpoint Are Offered Many Fantastic Benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Applications are accepted on an ongoing basis.
Req ID:
TouchPoint
Caitlin Pham
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Worksite address
southfield, MI, 48076, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.