Job description
About the role
The ideal Candidate will have experience providing specialized support across Windows platforms, Linux and VMWare. They should possess excellent troubleshooting skills and demonstrate the ability to make key technical decisions on their own accord. Excellent communication skills, both face to face and on the telephone, while having the ability to assess and prioritize tasks without close supervision is essential.
What you'll be doing
Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
Manage and deliver root cause assessments for complex technical issues
Define workarounds for known errors and spear head improvements
Partner with product management and development teams to bolster the end user experience
User-focused, analytical, and compelled to solve problem
Deliver automated solutions to large enterprise environment
Offering solutions and workarounds to incidents/problems
Working to SLAs and deadlines
Review of services and application delivery
Prioritizing and managing several tasks at a single time
Establishing a good working relationship with wider teams and customers alike
Keep up to date with advancements in technology
Work with a variety of customers to gain a detailed understanding of their requirements
Providing On-Call Out of Hours Support
Document writing / process creation
Embrace and support Computacenter’s mission and core values.
What you have
The Candidate should have experience in the following:
Microsoft Windows Server 2003/2008/2012, including clustering, Linux and VMWare
Designing, developing and deploying of technologies on Windows Platforms
Active Directory experience: ADFS, Group Policy Objects (GPO), Domains, Forrest, Domain Controller Roles, DNS, Permission Models, Delegation, Trust relationships, LDAP/ADSI, Kerberos and Schemas
Understands the interdependency between Active Directory, DNS and DHCP.
PKI and Certificate Management
Quest Tools (Active Roles, Change Auditor, Recovery Manager)
Anti-virus technologies (McAfee)
Microsoft Exchange 2010 / 2013
Microsoft Skype for Business 2015 (including Enterprise Voice)
Scripting (PowerShell)
Desirable
Windows Server 2016
Linux & VMWare Experience
Lumension
Titus
SCOM & SCCM
Microsoft Forefront suite (FIM/MIM)
Exposure to Citrix technologies
Exposure to Virtualization technologies (VMWare)
Understanding of encryption – Hard disk / removable media
Cloud Computing – Azure AD Connect, AD Sync
Server Hardware including Cisco UCS
Able to meet the physical requirements of the usual and customary methods of performing the job functions, including: a variety of standing, sitting, and walking throughout the day; lifting of up to 50 pounds.
What you can expect
There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.
About us
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 21,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.