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Oxford Solutions

Systems Field Administrator

boston, MA

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Job description

Oxford Solutions is hiring a Systems Administrator for a contract-to-hire role supporting an IT consulting environment. This position is remote within the U.S. and must support Eastern Time hours. In this role you will manage and support customer infrastructure, provide advanced technical support, and assist with long-term IT initiatives in a managed services setting.

Responsibilities

Provide Level 3 technical support for customer environments

Manage and support Windows Server and Active Directory systems

Monitor networks, systems, and devices for assigned customers

Triage and resolve support tickets while meeting SLA and KPI expectations

Support cloud and virtualization environments

Assist with onboarding and offboarding customers and systems

Create and maintain technical documentation

Support junior team members and participate in on-call rotation

Qualifications

3-5 years of Systems Engineering experience in a Windows Active Directory environment

MSP or customer-facing IT support experience preferred

Strong experience with Windows Server administration and patching

Experience with VMware vSphere/ESXi; Hyper-V or Nutanix a plus

Working knowledge of Microsoft 365 (Exchange Online, SharePoint, Teams, Intune)

Experience with Azure and/or AWS environments

Familiarity with Azure Entra, MFA, and conditional access

Strong troubleshooting and communication skills

Ability to support EST hours and work occasional off-hours maintenance

Contract to hire

Remote within the U.S.

Eastern Time hours required

Occasional travel to customer sites as needed

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Worksite address

boston, MA, 02298, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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