About this opportunity
REPAY - Realtime Electronic Payments lists this Tactical Operations Lead, MPI opportunity in atlanta, Georgia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Summary
We are seeking an experienced professional to lead our tactical operations on the MPI team. As a Tactical Operations Lead, you will play a critical role in ensuring the smooth execution of payment operations, working closely with our partner banks, and providing exceptional support to our clients.
Key Responsibilities
Manage fund transfers between accounts, including ACH and wire activity with partner banks
Research and resolve failed transactions, and manage refunds and reissues
Provide support for MPI payment reporting and customer-level payment validation
Support client reconciliation process and manage client escalations and reporting requests
Act as a liaison between Payment Specialists and the Development team, submitting and tracking development tickets related to MPI payment processing issues
Requirements
Bachelor’s degree in Finance, Accounting, Economics, Analytics, or related field
For non-college graduates, a minimum of two years of experience working in payment/banking operations
Previous reconciliation experience
Strong communication skills
High level of attention to detail, quality, and effective verbal and written communication skills along with excellent follow-through
Ability to work on multiple tasks simultaneously while successfully meeting established goals and deadlines in a fast-paced environment
Adaptive to frequent process changes, work duties or assignments
General skillset to perform/navigate on Microsoft
Experience with Excel
Benefits
We offer a comprehensive benefits package which includes 100% coverage of employee healthcare premiums and several free benefits, including life insurance, disability insurance and work–life balance resources. All benefits go into effect day one. 401(k) employer match and Employee Stock Purchase Plan. Eligibility to participate in our Annual Bonus Program.
Equal Opportunity Employer Statement
REPAY is an Equal Opportunity Employer and we promote a company culture where diversity, equity and inclusion are central. We are committed to building our teams and grow a company in which employees can succeed, regardless of race, color, national origin, sex, sexual orientation, gender identity or expression, transgender status, pregnancy, religion, age (40 and over), disability, service in the uniformed services, protected veteran status, genetic information, or any other classification protected by federal, state or local law.
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Worksite address
atlanta, GA, 30383, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.