About this opportunity
North Eastern Services lists this Tasting Room Manager opportunity in chelan, Washington. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Tasting Room Manager
Full-Time | Chelan, Washington
Live Where Others Vacation
The Opportunity
At Siren Song Wines, hospitality is more than service — it’s creating unforgettable moments in one of the most beautiful destination wine regions in the Pacific Northwest.
We are seeking a warm, charismatic, hospitality-driven Tasting Room Manager who loves people, notices details, remembers guests, and creates an atmosphere guests never want to leave. This role is ideal for someone who thrives on connection, team leadership, elevated guest experiences, and the energy of a destination winery overlooking the lake.
This is not a corporate hospitality job. It’s an opportunity to build community, shape experiences, lead creatively, and enjoy an exceptional quality of life in Washington wine country.
If you love hospitality, wine culture, culinary experiences, and the lifestyle of a resort destination, we’d love to meet you.
What You’ll Do
Create Exceptional Guest Experiences
Lead the daily operation of our tasting room and guest experience
Create a welcoming, polished, energetic atmosphere for guests
Ensure every guest feels recognized, valued, and cared for
Build relationships with wine club members and repeat visitors
Anticipate guest needs and resolve concerns with grace and professionalism
Lead & Inspire the Hospitality Team
Coach, mentor, and motivate the tasting room team
Set the tone for hospitality, professionalism, and energy
Train staff on wine knowledge, service standards, and guest engagement
Assist with scheduling, labor management, and team accountability
Drive Wine Sales & Wine Club Growth
Inspire enthusiasm for our wines, food program, and wine club
Guide guests through elevated tasting experiences
Help grow wine club memberships and repeat visitation
Support merchandising and promotional initiatives
Oversee Daily Operations
Manage opening/closing procedures and floor operations
Ensure service standards, cleanliness, and presentation excellence
Utilize POS systems, reservation systems, and wine club software
Maintain smooth guest flow and efficient service pacing
Who You Are
You are someone who:
Enjoys people and naturally creates connection
Loves hospitality and making people feel special
Notices details others miss
Remembers names, faces, and guest preferences
Creates atmosphere and energy wherever you go
Thrives in a fast-paced hospitality environment
Loves wine, food, music, and destination tourism
Wants to live and work in a beautiful lake and wine region
You are also:
A strong communicator and team leader
Creative, resourceful, and proactive
Calm under pressure
Highly organized and service-oriented
Professional, polished, and authentic
Why You’ll Love This Role
Live the Wine Country Lifestyle
Spend your days surrounded by vineyards, lake views, live music, culinary experiences, and a vibrant tourism community in Lake Chelan.
Leadership with Creativity & Independence
You’ll have the autonomy to shape guest experiences, influence culture, and bring new ideas to life.
Meaningful Hospitality
You’ll create memorable experiences for guests celebrating vacations, anniversaries, birthdays, and special moments.
Growth Opportunity
Be part of a growing hospitality and wine brand with opportunities for professional advancement and creative contribution.
A Place People Love to Visit
Work in an environment guests are excited to experience — where hospitality, wine, scenery, and atmosphere come together.
Qualifications
3–5 years hospitality, tasting room, restaurant, or resort management experience preferred
Wine knowledge or willingness to learn quickly
Strong leadership and guest service skills
Experience with POS and reservation systems preferred
Ability to work evenings, weekends, and holidays as needed
Compensation
Commensurate with experience (3-5 years minimum) Hourly + Tips + Benefits
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Worksite address
chelan, WA, 98816, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.