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Job description
Job TitleTax and License Specialist I in Revenue CollectionsJob DescriptionThe current recruitment is to fill vacancies in both the Tax Audit and Collections Assignment AND the Revenue Collections Assignment in the Licensing area; however, this recruitment will also be used to establish an eligible list to fill potential future vacancies. The starting salary for this position will be offered at the beginning of the pay range, $50,852.88 annually. A Tax and License Specialist I in Revenue Collections provides direct customer service in person, by phone, and through various digital communication channels to support individuals and businesses with City business licensing needs. Key responsibilities include educating the public on required City licenses; interpreting and clearly explaining related City of Mesa codes, ordinances, and policies; assisting customers with submitting applications in person and online; reviewing applications for completeness, zoning, and jurisdiction; and helping process licenses such as City liquor licenses, regulatory business licenses, and special event licenses. This position also handles fee collection through the cashier system; explains basic Privilege Use Sales Tax and Transient Occupancy Tax licensing requirements; navigates tax and licensing systems to verify compliance; and supports senior staff with special projects. The role requires knowledge sufficient to interpret laws, ordinances, codes, and policies related to taxes and business licenses. Additional duties may include collaboration with other City departments and external government agencies. Work is supervised by a Revenue Collections Supervisor and is reviewed through meetings, reports, and overall results.Qualifications & RequirementsEmployee Values: All employees of the City of Mesa are expected to uphold and exhibit the City's shared employee values of Knowledge, Respect, and Integrity. Minimum Qualifications Required. Any combination of training, education, and experience equivalent to graduation from high school or GED. A minimum of three years' experience performing administrative support work including public contact. Good (1 - 3 years) experience with word processing and other computer software applications such as Word, Excel, etc. Experience in accounting and/or bookkeeping is highly desirable.
Worksite address
mesa, AZ, 85201, US
Who can apply
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