This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Responsive Recruiter
Jackson Hewitt Tax Service is hiring Customer Service Associates for the 2027 tax season in the Ahawatukee, Phoenix, Scottsdale & Chandler area!
Come be part of our team making an impact on thousands of people navigating the challenges of filing taxes. Our mission is to make taxes easy!
Are you:
A stay-at-home parent looking for full-time or part-time work?
Able to work flexible hours?
A veteran or military member transitioning from the service?
Retired and want to continue to make an impact?
A gig worker or looking to add a second income?
Part of a military family that moves often?
We'd love to have you!
Responsibilities:
Complete our online Jackson Hewitt Tax School and training
Conduct face-to-face tax interviews with clients
Provide expert explanation, preparation, and completion of accurate tax-related forms for clients - including multi-year, multi-state, and year-end tax forms
Provide clients with IRS audit support, complete E-filing, obtain signatures, and e-file these forms to IRS and state agencies
Collect and process client tax payments while ensuring timely tax return deposits
Answer tax questions and advise clients on future tax planning
Support office priorities through teamwork and collaboration with others
Requirements:
• 2+ years customer service experience • High school diploma or equivalent • Excellent communication and interpersonal skills • Ability to work in a fast-paced, high volume retail environment • Bilingual Spanish is a plus • Basic knowledge of computer functions, including setup of office computer systems and the ability to troubleshoot issues
We offer:
• Flexible scheduling options with weekday, weekend, full time, or part time schedules
Compensation: $17.00 - $18.00 per hour
Worksite address
phoenix, AZ, 85003, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.