About this opportunity
SOUTHALL FARM & INN lists this Tea Server - Pt opportunity in franklin, Tennessee. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Description
Description:
Southall is a premier destination bringing nature, produce and people together in a powerful and unique way.
The Tea Server will be responsible for guiding our guests through an immersive tea experience, anticipating their needs and delivering the highest personalized service and attention.
Responsibilities
Provide an immersive tea experience by guiding guests through tea offerings, menu selections, and the Southall seed-to-table philosophy
Communicate guest orders, special requests, and dietary needs to the kitchen and bar using the hotel’s point-of-sale system;
coordinate food and beverage timing to provide a seamless tea service
Review completed orders against the guest’s original request and deliver food and beverages to the guest table or lounge chair in a timely manner, ensuring proper presentation and quality
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Read each table and adapt to the guest, creating a customized experience for a variety of local guests, international travelers, and building residents alike
Properly and accurately close guest checks;
process cash and creditcard payments;
properly settle voided checks or complimentary meals
Breakdown, clean and set-up of tables and chairs
Work harmoniously and professionally with co-workers and supervisors
Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed
Perform additional duties and projects as assigned by Southall Leadership
Requirements:
Restaurant hospitality experience
Weekend availability is a must
Strong organizational and collaboration skills
Excellent communication skills
Attention to detail
High school diploma or equivalent experience
Strong problem-solving skills
Our Benefits
Generous paid time off accruals
9 paid holidays annually
Weekly pay
401k and company match
Free weekly outdoor activities and wellness classes
30% internal discounts
Fresh and free daily meal
Bountiful internal growth opportunities
Our Team
Assembled intentionally with dynamic expertise, the Southall team is offered the unique opportunity to learn humbly with, and from, each other. We invest in a growth mindset and take it upon ourselves to strengthen our knowledge and grit daily. We honor the cycles of nature, get our hands dirty and taste the earth’s bounty in an effort to connect with the land.
We plan with purpose, seeing past the present day and seeking to consider the planet with each step. We embrace a blend of ancient techniques and modern technologies in our practice of sustainability. We celebrate ingenuity and resourcefulness and approach our roles through the eyes of an entrepreneur, looking beyond our respective corners to the big picture.
Acting with intention, we approach each day with gratitude for the opportunity to serve our guests and each other. A humble holder of our Michelin Key, our team strives to provide a level of luxury that feels effortless and sincere, infusing wellness at every turn. The Southall team cares for our visitors with the same caliber of kindness and respect as we care for the humans that work alongside us.
Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
PId046aa095f7e-
Worksite address
franklin, TN, 37064, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.