About this opportunity
National Pride Equipment Car Wash Superstore lists this Team Lead (54115) opportunity in elyria, Ohio. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Details
Job Location: Buckeye Express Car Wash - Elyria #1 - Elyria, OH 44035
Position Type: Full-Time/Part-Time
Education Level: None
Salary Range: $13.00 - $15.00 Hourly
Travel Percentage: None
Job Shift: Any
Job Category: Retail
Position Overview
The Team Lead is tasked with performing the daily operational practices of running the car wash facility and providing excellent customer service.
Duties and Responsibilities
Organizing shift schedules for team members
Monitoring attendance, tardiness and time off
Assigning duties to specific employees based on role and skills
Supervising employees and assisting with tasks as necessary
Managing employees’ requests and transgressions
Training new and current team members on tasks
Handling customer issues and managing conflicts
Adhering to company policies and health, safety and employment standards
Balancing cash drawers and preparing cash deposits
Additional Tasks
Greet customers courteously and explain available wash services; take and process wash payments to the satisfaction of customers and car wash.
Perform cleaning of facility and ensure everything is kept in the appropriate place and organized (water hoses, nozzles, brushes, soap buckets, broom, hand tools, pressure washer, and grease gun).
Provide assistance to customers in any area concerning the car wash process.
Move or direct cars into the express wash tunnel with a pleasant, focused, and competent attitude.
Point to directional signs, maintain neutral position, no brake, no steering while watching the customer to ensure directions are followed.
Smiles at customer and does thumbs up after guest is in neutral with no brakes.
Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area.
Ensure company policies and safety procedures are adhered to in carrying out given tasks daily.
Ensure vacuums are unclogged, trash cans emptied, and hoses properly hung.
With a sense of urgency, ensure the right thing is done at the right time with customers, home office, and fellow teammates.
Benefits
Competitive Pay + Opportunity to Earn a Monthly Bonus
Free Car Washes
Paid Time Off
Continuing Education reimbursement $2,500 annually
Flexible schedules/work life balance
Refer a friend $200 bonus
Paid Training/Career Path Development
Free Uniforms
Positions Available
Full-time or Part-time positions available, including Management and Non-management.
Qualifications
Ability to display courteous and professional attitude
Excellent customer service skills to ensure optimum customer satisfaction
Strong ability to work flexible hours, such as evenings and weekends
Ability to work standing over long periods of time
Ability to lift items of moderate weight
Ability to work outdoors and be efficient in all weather conditions
Ability to interact ethically with fellow employees and customers
Excellent written and oral communication skills, as well as interpersonal skills
Strong ability to handle the physical demand of the job
Ability to follow directions and correctly implement tasks
Car wash locations can create wet hazardous conditions; safety precautions must be met for safety and compliance
Roles and responsibilities are listed above but are not limited to the list. Employees may be asked to complete tasks outside of this list and within management's reason for their job description.
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Worksite address
elyria, OH, 44036, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.