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Job description
Medical Assistant Team LeadSeeking an experienced Medical Assistant Team Lead to oversee a large clinical support team in a high-volume residency clinic. This leadership role focuses on staff supervision, operations, coaching, quality oversight, and provider support rather than direct patient care.Location: 1040 Wishard Ave, Indianapolis, IN 46202Schedule: Monday-Friday, 7:30 AM-4:30 PM (1-hour lunch)Work Setting: OnsiteKey ResponsibilitiesSupervise and lead approximately 30 Medical Assistants, LPNs, and RNs.Manage daily staffing schedules, assignments, and workflow coordination.Ensure compliance with policies, procedures, and quality standards.Partner closely with providers to support efficient patient care.Train, coach, mentor, and develop clinical staff.Monitor performance and provide ongoing feedback and accountability.Review and support accurate provider orders and clinical documentation.Address operational challenges in a fast-paced clinic environment.Team EnvironmentOversight of approximately:16 Full-Time Medical Assistants9 PRN Medical AssistantsTeam also consists of 10 LPNs/RNs in collaborationSupport and develop many newly graduated Medical Assistants.Work within a diverse team where approximately 70% of staff are bilingual.Strong emphasis on coaching, education, and employee development.Clinic EnvironmentResidency clinic setting with resident and early-career providers.High-volume practice serving approximately 240 patients per day.Staff play a critical role in reviewing and verifying provider orders.Large Spanish-speaking patient population.Collaborative team of bilingual providers and staff.QualificationsExperience in ambulatory, primary care, or outpatient clinic settings requiredCurrent Medical Assistant Certification required2 years' experience as an MA II or III required.Medical Assistant leadership or supervisory experience preferred.Experience managing employee performance and accountability preferredStrong coaching, mentoring, and training skills.Detail-oriented with a focus on quality, compliance, and patient safety.Ability to effectively support diverse and bilingual teams.Ideal CandidateExperienced MA leader who enjoys developing and mentoring others.Comfortable managing a large clinical team.Thrives in a fast-paced, high-volume environment.Highly organized with strong attention to detail.Committed to a consistent Monday-Friday schedule.Able to balance accountability with a supportive leadership style.BenefitsCompetitive benefits package401(k) with employer matchTuition reimbursementStudent loan forgiveness eligibilityEmployee Assistance Program (EAP)Healthy Results Wellness Program with bi-weekly incentivesLearn more: Benefits Designed for You
Worksite address
indianapolis, IN, 46202, US
Who can apply
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