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Avivo

Team Lead, Resident Advocates, Avivo Central Minnesota - 1st Shift

saint cloud, MN

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Job description

Do you know, you have the power to change the course of someone’s life?

Avivo employees do this every day, and we want you to join the team. At Avivo, our employees work with utter commitment to their clients, embracing the full person, believing in the dignity of all people.

Help Launch Avivo Village Central Minnesota

Be Part of the Founding Team

Opening in Fall 2026, Avivo Village Central Minnesota is bringing Avivo's innovative approach to ending homelessness to St. Cloud.

As a Team Lead, Resident Advocates , you'll help launch a brand-new program, lead and support front-line staff, conduct resident intakes, and create a safe, welcoming environment where residents can work toward housing stability and long-term success.

Founding Team Opportunity: Help shape the culture, operations, and participant experience of Avivo Village Central Minnesota from day one.

Schedule

Thursday- Sunday 6:30 AM - 3:00 PM

Applicants must be able to work this scheduled. Specific schedule assignments will be discussed during the hiring process.

Why Candidates Love Avivo: Full-time pay and benefits with a 32-hour work week.

What You'll Do

Lead and provide work direction to Resident Advocates during assigned shifts

Coach, train, and support staff while fostering a culture of accountability, teamwork, and excellence

Conduct resident intakes, complete eligibility and admission paperwork, and help create a welcoming experience for new residents

Ensure a safe, welcoming, and person-centered environment for residents and staff

Respond to participant concerns, emergencies, and crisis situations using de-escalation and problem-solving skills

Support admissions, participant transitions, and day-to-day shelter operations

Maintain accurate participant records, housing documentation, and reporting requirements

Collaborate with program leadership and community partners to support positive participant outcomes

Support Housing First, Wellness & Safety, Motivational Interviewing, and Trauma-Informed Care practices throughout the program

Monitor program operations and identify opportunities to strengthen services, quality, and participant outcomes

Qualifications

What You Bring

High school diploma or GED required

Minimum of three years of experience providing direct services in housing, homelessness services, behavioral health, human services, or a related field

Minimum of one year of formal or informal leadership experience, including team lead experience, mentoring, coaching, supervision of interns or volunteers, or similar responsibilities

Experience supporting individuals experiencing homelessness, mental health challenges, substance use disorders, or other complex barriers

Experience providing or supporting culturally responsive, trauma-informed, recovery-oriented, or Wellness & Safety-focused services

Strong leadership, communication, and problem-solving skills

Ability to remain calm and make sound decisions during crisis situations

Experience using electronic health records and documentation systems

Strong organizational skills and ability to manage competing priorities

Commitment to Housing First, Wellness & Safety, and person-centered services

Valid driver's license, proof of insurance, and reliable transportation

What We Offer

32-hour full-time work week

Medical Health plan

Health Savings Account (HSA)

Nice Healthcare: offers chat, video visits and in-home primary care visits

Dental plan

Dependent Care Flexible Spending Account (FSA)

Basic Life/AD&D & Voluntary Life/AD&D

Long term disability

Option to purchase critical illness, accident insurance and short-term disability

401(k) Plan

10 Paid holidays & generous PTO

Make a Difference with Avivo.

Avivo will begin participating in E-Verify effective July 1, 2025.

Avivo will recruit, hire, promote and transfer qualified persons into all job classifications regardless of race, gender, religion, skin color, national origin or ancestry, physical disability (including pregnancy) or mental disability, age, gender identity, sexual orientation, legally protected medical condition, family care status, marital status, veteran status, or genetic characteristics.

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Worksite address

saint cloud, MN, 56398, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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