About this opportunity
Tecovas lists this Team Lead opportunity in tigard, Oregon. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! We’re looking for a talented part‑time team lead that will contribute to a profitable and customer‑centric environment through the development of a team and management of our total store operations. You will support product flow and apply merchant and customer service skills to curate a compelling in‑store experience.
Leadership & Team Management
Supports the Store Manager in recruiting, hiring, and retaining top talent
Supports the Store Manager in creating and maintaining a succession strategy
Fosters a culture of strong communication and teamwork to balance operational, visual, and customer priorities
Administers performance appraisals, sets goals, and conducts consistent touch‑bases with direct reports
Customer Experience
Cultivates an environment of genuine customer connection
Demonstrates extraordinary service and acts as a brand ambassador reflective of the company values
Facilitates an energized pace, positive service environment, and team development
Delivers high‑quality product services with attention to detail—branding, debossing, boot stretching, brim shaping, and boot shines—to ensure a premium customer experience
Understands an OMNI Channel business, implementing processes and utilizing tools to better serve the customer
Visual and Business Operations
Facilitates the sharing of product knowledge
Upholds stock‑to‑sales processes, presentation standards, and manages product placement
Maintains an effective store structure, floor plan, and appropriate fixture usage
Upholds and ensures compliance with shipments, transfers and restock standards
Adheres to and develops awareness around internal and external Loss Prevention procedures
Communication and Relationships
Sets clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards
Encourages and demonstrates adaptability; positively effects change and enables the team to successfully execute a shared vision
Qualifications
2+ years of Retail Management experience
Must be available to work 15‑20 hours per week
Exceptional leadership, selling, and customer service skills
Strong merchant skills and a history of delivering financial results
Proven record of hiring and developing great talent
Experienced in coaching, counseling & conflict resolution
Independent, proactive, results‑driven work ethic
Utmost character, honesty, and transparency
Requirements
High School Diploma required (College Degree preferred)
Must be at least 18 years of age or older
Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory
Ability to deliver excellent customer service while implementing loss prevention practices
Able to lift up to 30lbs regularly and perform store maintenance tasks
Must have reliable transportation
Must be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as needed
Part‑Time Benefits
Competitive hourly compensation + incentives
Free boots and generous employee discount
Hourly rate for this position is $20–$22. The actual compensation will be based on factors such as the candidate’s skills, qualifications, and experience.
About Us
Tecovas was born out of a love for cowboy boots, their time‑honored craftsmanship, rich materials that last, and traditional styling that always looks good. Each pair of Tecovas boots is crafted by hand in over 200 steps. It’s not the easiest or cheapest method, but we’re committed to classic construction techniques that stand the test of time. With 42 retail stores (and counting) across the country, we’re bringing western goods into new frontiers and aim to be the most welcoming brand in western. We’re certainly growing—and hiring passionate, humble, positive, and talented people determined to help us continue to grow!
We are an Equal Opportunity Employer and we encourage all qualified individuals to apply! Information collected during the application process is subject to our privacy policy. Offers of employment may be conditional pending the completion of standard onboarding procedures.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.